Services
- Full body Massage
- Swedish Massage
- Acuapressure Massage
- Geriatric Massage
- Deep Tissue
- Foot Massage
- Head and Shoulder
- Healing Touch
Location
100 S Santa Cruz Ave, Los Gatos, CA 95030, United States
Timing
10am–6pm
Services
Location
100 S Santa Cruz Ave, Los Gatos, CA 95030, United States
Timing
10am–6pm
Sue
March 29, 2021 at 6:54 pm
I love LG spa ! And now during covid they are extra careful about cleaning and safety. I have had facials and massages and felt very comfortable, safe and pampered! They are a great local business so visit and support them during these difficult times.
Candice
March 29, 2021 at 6:55 pm
Treated my daughters to a massage and one of them is medical doctor. Not one covid concern to report. I’ve had spa treatments all over the world and todays experience was in my top 10. Sandee was my therapist, and I gave her specific requests as I have chronic neck and shoulder pain. She exceeded my expectations. So I checked with my girls and they felt the same way as I did about their therapists too! I don’t want to give away all that’s included with the basic service because you need to experience it. It’s worth every cent and you are worth it! All three of us appreciate jerod up front
Jessica
March 29, 2021 at 6:56 pm
I come here for all my skin needs. Jacqueline at the front is the best, and helps me every time I have questions. She has a fabulous personality! Hazel does all my facials and is a highly skilled esthetician. I really like the Spa of LG because it has an inviting environment, too. One of the best things is the return policy. Many spas don’t offer refunds, only exchanges. The Spa of LG offers both. I have HIGHLY sensitive skin and worry when I purchase anything. I need to know I can return or exchange; I hope this 30 day policy never changes!
The Spa carries Epicuren, which offers great products at an affordable price point.
I’m very picky where I go, and so far I’m really happy with the Spa. I also like the location, because there’s so much nearby. Parking isn’t bad, either. It’s not always easy, but I manage to find something with each appointment.
I’ll continue to go to the Spa for a long time. Another reviewer mentioned the Spa has a depressing ambiance. What? It’s very colorful. I see purples, blues, pinks, lovely candles, even some gym accessories! I think the ambiance is very inviting, and while not totally up to date, it works for me.
Priscilla
March 29, 2021 at 6:57 pm
Truly ridiculous… I got a hair mask here unopened and it says “The Spa Los Gatos” on the label. They wouldn’t let me EXCHANGE it for the other mask.
What a joke, really. I came here for years for my facial but they lost me as a customer and I’ll be sharing this with the other 6 people I know who have been coming here as well.
I understand if it was opened and used up that they wouldn’t accept an exchange but it’s wrapped up.
About the place in general, the decor is from 1980s and crusty. Didn’t take a photo as you shouldn’t have your phone inside the spa for customer privacy.
The front desk is a revolving door. They have more turnover than any place I’ve seen in this field.
If you want a relaxing spa place, go somewhere more updated. I liked Jenny for facials so I kept coming here despite the decor and depressing ambiance. The paintings on the walls belong in Goodwill. Paint the walls a light gray, get some nice ocean pictures or something.
This experience has officially ended me giving this place another chance.
Dacoda
March 29, 2021 at 6:58 pm
What a lovely place to go when you’re looking for absolute relaxation in the Bay Area. Beautiful decor, friendly staff, and upscale spa services. I came in for an 80 minute deep tissue and a steam shower, and I left completely relaxed! My masseuse provided a high quality massage and the steam shower included essential oils, which was a nice touch. All the amenities were provided, such as hair care and body care products, this was much appreciated. Another bonus is that this location is located quite close to downtown Los Gatos, which makes it easy to go a quick shopping spree before enjoying a relaxing few hours at the spa.
Erin
March 29, 2021 at 6:59 pm
I forgot to write a review when I went here last March but wanted to be sure to give them credit for being a great spa! The entire experience, from the moment I stepped in the front door to the time I left, was exceptional.
I received the 50-minute Signature massage which came with the steam shower. Upon entering, they checked me in and offered me a glass of champagne, which I gladly accepted. I was then taken to the locker room where I was able to change in privacy into my robe and then put my clothes in a secure locker. I then went to a dim room where I waited for my masseuse. While in the room, I had a selection of teas, juices and nuts to snack on. I poured some orange juice into my champagne to make a mimosa.
Once I entered my massage room, they had 3 or 4 different oil scents for them. The message flew by so quickly and felt very nice – my masseuse used the perfect amount of pressure throughout the entire massage. I also appreciated that she didn’t try to talk to me too much during the massage, as I wanted to be fully relaxed.
After the massage, I was taken to my steam shower. I was given the choice to choose an essential oil in my steam room, which was a nice touch. I’ll be honest, the steam room was intense and I probably won’t do it again – you can’t see much and it does get a little difficult to breathe. Many people enjoy this part, though, so that is just my personal opinion.
Erich
March 29, 2021 at 7:00 pm
I’ve been here several times for massages. It’s always clean and in a relaxing atmosphere. Everyone has always been professional. The locker rooms and showers are very well maintained. It’s a good place for spa services.
Haley
March 29, 2021 at 7:01 pm
4.5! I’ve been here couple of times with friends. The place is clean & staff is nice & professional. I really enjoyed my massage the first time, one of the bests. The 2nd time however was uncomfortable for me. I did call them & share my bad experience. The manager called me to follow up, took notes on my profile, apologized and invited me to go back at a discounted rate. I give them 5 stars for customer service. Will definitely be going back & hopefully it will be a great experience again. Thank you.
The place is clean, the steam showers are great after the massage, the changing room is clean & organized. They also have cold water & towels which is very helpful. They have snacks in the library & offer wine at your arrival.
Jen
March 29, 2021 at 7:02 pm
Booked a 10:30am appointment for a massage. They told me check in was 10:15am so I arrived promptly. I changed quickly and was in the pick up area for my masseuse within minutes.
After all the other guests got picked up, at 11am I decided to walk to the front desk and ask them why my appointment was taking so long to start.
Turns out, the masseuse picked up the 11:30am appointment before me. How is this even possible??
They tried to tell me they could take me at 11:30am. This would mean I would have been there for a total of 2hours and 30mins for this 50min appointment.
Since I had other plans I had to leave.
To remedy the matter, they tried to give me $100 coupon – which expires by the way – which turned out to be really $80 until I pointed it out.
The whole experience was unpleasant. Their attitude and solution to their mistake was really disappointing. I just wasted my morning and really the wasted time is worth more than $100.
Amelia
March 29, 2021 at 7:02 pm
Awesome experience. I’ve been going to The Spa for as long as I can remember. The therapists are wonderful. The steam showers are awesome. It is so relaxing and they really make the effort to make you feel so pampered during your services. Can’t say enough positive stuff about this place!
Editing to add that it’s so great to have brushes, hair spray, blow dryers, etc so you can be refreshed and get on with your day without needing to go home to get ready again.
Dominique
March 29, 2021 at 7:03 pm
I’ve been going to Monica for several years now and she is outstanding. She is always able to do my hair and makeup perfectly for any occasion and I have never left her chair feeling less than amazing. She is great at working with you to figure out what you feel most comfortable with and I will definitely be sticking with her for all of my special occasions. She is going to be doing my hair and makeup for my upcoming wedding and I cannot wait to see how my final look turns out
Ally
March 29, 2021 at 7:04 pm
I had THE MOST AMAZING facial from Sara today. I can’t wait to go back here. 10/10 would recommend. Thank you!!