Santa Fe Massage And Wellness

I had some very good time. Ameria was the best to me

Nowhere near as serene and nice as the previous location. Loud talking in the hallway. Brightly lit. Masseuse rolled around on a stool to get from one side of the table to the other. Sheet was dirty or stained. Headrest tattered and unsightly. Supposed to be for a 90 minute massage…Appointment was for 1:00. I was collected at 1:10. Walked back out in the lobby to pay at 2:20. Add in an additional 5 minutes lost to getting re-dressed. So yeah, more like a 65 minute massage though 90 minutes were purchased. Honestly, I was just ready to go and didn’t bother mentioning it. Other than rolling around on the stool, the masseuse did a good job but I won’t be back. This wasn’t the “spa experience ” that I’m used to experiencing.

Walked in and was greeted by receptionist and she said I’ve already have you checked in without me saying my name. Did not have to wait long before Mary came out and took me to the room. Mary was very professional and knowledgeable of her ability to perform a pleasurable experience. If I could I would give her 10 Stars and 5 Thumbs up.

First time and last time there. I will not be back. I’ve had experience others massages in the past but this was the worst. We went in as a group and I was rushed to get underdressed l, time was cut in half. My group was still getting their massage while I was already finished. The person that was given the massage seems as if she was scared to touch me. After we all meet up the discuss our massage over bunch mines was no where near as to what that had. $110 plus a tip down the drain for nothing. So it’s a no for me!! Sorry not sorry!!

I really wish this spa would not have changed locations. The old location felt more like a spa. The lobby was spread out, a water feature and music were the sounds heard. You went to a locker room to change into a robe. A nice glass of wine or a mimosa was offered. The new location is small, has an overly bright lobby that feels more like a doctor’s office. You aren’t taken to a locker room and given a robe and sandals. The massage room was also too bright, as the windows were not covered well. There were sounds of people moving things and talking down the hall. There was very little sound insulation. There was no cafe to sit and have a snack. Afterwards, I asked if there were showers. I was directed to a small bathroom with very little privacy. The shower fixtures weren’t working properly. I really miss the sauna and hot tub as well. I’ve spent thousands of dollars over the years at this spa even though it was out of the way for me, but unfortunately I will not be returning. I want to feel relaxed and pampered, not like a patient in a doctors office

I went in to buy a facial product. The staff was super helpful and friendly helping me choose a product, but I was shocked that the front desk person was not wearing a mask. For a place that is supposed to be a “wellness” center, I found this very irresponsible, especially considering the tiny front room/check out area that is impossible to maintain 6 feet of distance. I’m disappointed- have been going to Santa Fe for about 12 years to get facials and skin care products. I will not be going back until well after the pandemic is over and masks are no longer needed.

I was introduced to Santa Fe Day Spa about 5 years ago. I absolutely loved my experience so much so that I purchased gift cards on several different occasions for birthday gifts. I was a little disappointed when I learned that they were changing locations and would no long offer the light snack/lunch. Yet and still I purchased two gifts as Christmas gifts in 2019 for my brother & his wife who live out of state. Needless to say the COVID-19 PANDEMIC created a “NEW NORMAL” for the ENTIRE WORLD! Under the circumstance I just knew Santa Fe Day Spa would be more than accommodating with my 2019 purchase… NOT THE CASE!!! I called to inquire about my options; a young lady took my name, number, and both gift card numbers but I never heard anything back. So, I decided to call again today & a member of management was of little to no help at all!!!

This review is coming from a person who loved this place so much so that I felt the need to gift others with a “GREAT” experience.
However, after reading the reviews of the establishment since the change of owners/management/relocation AND after the lack of service I recently received, I know WITHOUT ANY DOUBT Santa Fe has loss MY business for good!!!

Love this place the people are so nice, and the environment is very calming to the point of falling asleep! The new sauna is amazing I got in before my massage, and the massage was breathtaking with candles lit around me while soothing music played. I will definitely be back

I had a 50 minute couples massage with the “new” Santa Fe Spa and Wellness. Do not waste your money. The time for my massage was cut very short, the atmosphere is clinical and not “spa-like”. What ever changes they have made at Santa Fe are NOT for the better.

I’m not one to even write reviews but felt strongly about this one. I had the best massage I’ve ever had here a few months back with Melissa, which is the only reason I gave 2 stars. I called to request her and learned she was out for the week, so I went with the other masseuse there. I really just wanted a relaxing Swedish massage for my birthday, but oh my goodness it was so bad!!! I left feeling less relaxed than when I got there, along with shoulder pain I did not have before! I just laid there hoping it would be over soon! I’ll take my $100+ elsewhere next time..

My fiancée and I had a couples extended sweedish massage with Melanie and Maryanne and it was amazing ! Will definitely be coming back