Services
- Hot Stone Massage
- Integrative Acupressure
- Perineal Massage
- Reflexology
- Face Massage
- Four Hands Massage
- Full body Massage
- Lymphatic Breast Massage
- Prostate Massage
Location
17887 Valley Blvd, Bloomington, CA 92316, United States
Timing
8am–11pm
Jaye
April 1, 2021 at 5:46 am
This is the second time I’ve gotten a massage. The first time was at Massage Heights in the Chino Hills Shoppes (1 hour). I went with my friend and we paid $60 in total for 30 minutes each. We selected #7(?) on the menu behind the counter (back massage). I do not recall the name of my masseuse but she did a great job. In the beginning, she did ask me multiple times if I was okay. I had a sensitive part of my body that I did not want her to put pressure on and she was very understanding about it and avoided that area. All in all, the pressure of the massage was wonderful. I did feel some pain but that was because she was trying to rub out all the kinks and knots! However, I do have a few reasons why my rating is 3/4 stars and not 5 stars.
There was an obvious language barrier which made it difficult to communicate with the masseuses’. I completely understand this and the reason why this was slightly an issue is because went we into our rooms, they didn’t explain the process such as what items of clothing should/should not be removed. This can be an issue for those who have never gotten a massage before (like my partner). Overall, I completely understand language barriers exist and I am A-OKAY with that! (:
After debriefing with my friend, we realized that although we paid for the same thing, our experiences were very different. For instance, his masseuse asked him if he wanted oil but I was not asked. She did use oil on me but I would have preferred that she asked (some might have allergies or sensitive skin and such should be taken into consideration). My masseuse used hot rocks on me but did not use hot rocks on him.
Speaking of hot rocks, she did not give me a heads up nor did I expect hot rocks to be used. It did made me flinch because the rocks were HOT and I have never had hot rocks used on me before! It felt GREAT but I was just not prepared for the heat. A little heads up would have been nice.
Lastly, once my friend and I were leaving his masseuse asked him for a tip (we thought she was telling us we forgot something in the room but she said “Do you have something for me?”) Now my partner was 100% okay with tipping her (the massage felt so good it just slipped his mind and he was not purposely not trying to tip her intentional)! I just found it a little odd that she asked for a tip but it is what it is?!?
Steph
April 1, 2021 at 5:47 am
I would never bring a friend here. I usually come by myself when I just need a massage and don’t care about getting good service. Every single time I’ve come to get a foot or body massage, the woman who is massaging me leaves the room at least 9 times (9!!!!) to go answer the phone, talk to a client who just entered, talk loudly to the one other masseuse, etc.
There is no receptionist at the front so literally every time the phone rings or the door opens, she leaves and she does NOT make up the time. I’ve come in the mornings, late afternoons, evenings and the same thing happens regardless of when I come in. When she is actually in the room, she massages with firm, even pressure and knows what she’s doing, which is the only reason I come back in desperate times. Read: desperate.
Because of above reasons, I would give 3 stars. But docking one additional star because of tip. I really do NOT appreciate when I tip $8 (20%) on a $40 massage (that is supposed to be 60 minutes but is really like 45 minutes), she doesn’t say thank you or receive it graciously. Instead, she demands $10 for tip and is super rude about it.
LADY. I would GLADLY tip you $10+++++++++++ if you would JUST STAY IN THE ROOM AND NOT LEAVE ME MORE THAN ONCE WAITING WITH OIL DRIPPING DOWN MY BACK!!!!!!!!11111
Zenq
April 1, 2021 at 5:47 am
Bad service. The lady up sales me everything. They don’t massage, just rub on the skin. Really bad experience here. I don’t like my people, Chinese, getting fake English names. When I tip less than 10 bucks, they laugh at me being cheap. But for real, your service don’t deserve 10 bucks tip.
Bee
April 1, 2021 at 5:47 am
A friend and I recently went in to get massages. When we walked in everyone peeked there heads out of their private rooms and then shit them back. Only one lady responded to us. She said “$30” to us over and over. The place didn’t seem clean and they were not friendly. We left and found a wonderful spot still here in Diamond Bar.
Ammy
April 1, 2021 at 5:48 am
I came in today specifically to have a knot worked out. After 30 minutes of rubbing my shoulders over the sheet, the female masseuse used oil and didn’t touch the knot. When I asked her to work on it, she said her hands hurt . She brought in the “manager” and I said I needed more pressure on my shoulder area, and she said maybe next time. As I paid, the masseuse again told me her fingers hurt. Complete waste of money and I still have a knot.
Alexis
April 1, 2021 at 5:48 am
Always loved this place. 90% of the time the massage was great. Customer service was also on point. That changed a few weeks ago.
My fiance and I wanted a massage so I called about 12pm for a 630pm massage. They said they could accommodate us both. When we got there, 2 ladies were talking loudly at us telling us we made no appointment and someone else had a 630pm appointment. As one lady was talking loudly to us another lady tried to tell us to stay. Suddenly both ladies were screaming at each other in their native tongue as they point to us. How uncomfortable! This was a horrible experience. As they continued to tell we just walked out. As we were walking out one lady said… I’m sorry. Make appointment. Ugh…..
Unfortunately this place lost a loyal customer due to poor service. We were coming every 2 weeks routinely before this.
Julie
April 1, 2021 at 5:49 am
Angela is the best misuse. She really gets in there and gets my knots out. She will make sure the pressure is right for you. Aesthetically the place could use some work and it can get a bit noisy. But you are in a private room as to a common area.
Yc
April 1, 2021 at 5:50 am
Affordable service however quality varies. Had bad experience with therapist that used mostly her elbow to massage my body at the wrong places and caused my back/bone pain to be worse. Rooms are small and very basic. No music. You can walk in or call ahead. However if you call ahead, they might still give your spot away if someone show up before you.