Services
Office includes services such as:
- Head and Shoulder
- Swedish Massage
- Deep tissue massage
- Acuapressure Massage
- Tuina masage
- Healing Touch
- Hot Stone Massage
- Integrative Acupressure
- Perineal Massage
- Reflexology
- Face Massage
- Four Hands Massage
- Lymphatic Breast Massage
- Full body Massage
- Prostate Massage
Location
8300 Paradise Valley Rd UNIT 112, Spring Valley, CA 91977, United States
Timing
09:30 AM to 10:00 PM
Rummit
March 25, 2021 at 9:27 am
First off, you’re not getting premium or luxury Bethesda treatment so temper your expectations. This is in a strip mall.
We arrived about 20 minutes early, filled out a fairly typical form with personal info, medical history, areas of concern, and reason for visit. We were led to separate waiting area that was essentially a closet without doors and two youth futons face to face and a central table with plastic flame candles not turned on.
The staff were friendly. We were given the option of male or female. The couple’s room is so small that the door to enter hits one of the massage tables and doesn’t fully open. We didn’t care about bells and whistles, and smoke and mirrors don’t impress us. We didn’t need cucumbers on our eyelids or expensive wallpaper or fancy water features. We were there to relax, unwind, and get a deep and soothing massage.
And it was deep and soothing indeed! The masseuse was gentle where she needed to be and applied pressure where I needed, checking with me on my comfort level occasionally. Relaxing spa music was playing. I felt rejuvenated and relaxed and less stressed.
We were given the full hour though the start time was slightly delayed.
At the end, we were given 2 oz cups of water. We tipped $20 each. The experience was great, and we are eager to return
Ty
March 25, 2021 at 9:28 am
Massage was mediocre, bad service- masseuses were talking loudly while I was getting the massage. Ended up having to nurse a headache from the excessive focus on my neck and scalp. In addition, once we payed and tipped a reasonable amount, front desk person rudely demanded more. Would’ve been a decent experience as the masseuses were nice enough, but the final experience was very disappointing.
Sam
March 25, 2021 at 9:28 am
Very disappointed in the service we received at this location. My partner has had a stressful week and I wanted to surprise her with a couples massage.
After double confirming the appointment, we check in to the rooms and prepare for the massage. The first 5 minutes were great but unfortunately that was as far as we got until one of the massage therapist’s phone kept buzzing with texts, leading to a phone call as she answered. Shortly after that, she leaves the room to attend a different customer…..leaving my partner without a massage therapist–no communication, no heads up. I felt extremely disappointed with the service that it just touched a different emotion because I had planned it for the love of my life to relax in and it was sadly ruined by unprofessionalism. We decided to leave.
The manager at the end was polite trying to explain the situation they were in, saying the weekends were their busy days. However, if the customer is paying for a 90 minute session-then I should at least get a massage therapist that is willing to stay for that allotted time with no interruptions–and if interruptions are happening, please communicate that with the customer and not leave us in the unknown. I wouldn’t have minded had we been at a mutual level of communication!! But we were told of nothing.
At the end, I’m not angry with this place, but just sad. Not an ideal date night place
Maya
March 25, 2021 at 9:29 am
Massage spring was nice. We discovered through groupon but were unable to use a groupon on the weekend. It was 109 for a couple massage with hot stones. Overall a nice experience. not amazing but not bad either.
Sara
March 25, 2021 at 9:29 am
This 1 star review is NOT related to the massage itself, it has to do with the poor customer service skills and lack of communication from the lady at the front desk. I called last weekend to book an appointment before purchasing a Groupon because I wanted to make sure they had availability soon before I purchased it. The lady said “don’t bother buying the Groupon since we’ll honor the price when you come.” First of all, unless this is in writing, I have no reason to believe you actually would honor it because businesses can be shady by promising one thing on the phone but when you show up they don’t honor it (this has happened to me before). Second, she didn’t explicitly instruct me not to buy the Groupon, she basically just told me don’t bother. I ended up buying it anyway just to be safe and have ease of mind that my massage was already paid for. I had a nice 60 minute hot stone massage today which was great but when it came time for payment, the lady at the front desk said/yelled, “I told you not to buy the Groupon. I told you not to buy it. You can’t use it because we’re busy.” What??? Why is your business on Groupon in the first place if you’re not going to accept my ALREADY PAID FOR coupon? There is no fine print (I triple checked) saying that this voucher can’t be used on the weekends or on specific days and the woman was extremely rude about it and made it seem like it was my fault that i purchased a Groupon that was available for purchase! I ended up having to pay twice (once on Groupon and another time at the massage parlor)
Update: I spoke with someone from Groupon (not that it’s their fault, but I want them to know that there is a shady business scamming people). They were very understanding/apologetic and gave me a refund and said that they would do an investigation because Massage Spring Spa should not be treating customers this way. I hope the spa is unable to advertise on Groupon from now on since they clearly don’t honor these vouchers.
Tina
March 25, 2021 at 9:30 am
I go to Andy. He is very talented and knowledgeable. He speaks very limited English, but who needs a chatting masseuse? I think he knows his craft. He feels what you need and acts accordingly. In fact every time it’s different. Like music :). The place is clean, making appointments is super easy. Price you cannot beat
Babara
March 25, 2021 at 9:31 am
Stay away. They make you pay minimum $10 mandatory tip on top of their hourly price. Their masseuse changed recently. Now they have old and tired masseuse who are not strong at all.
Photo of Massage Spring Spa – Rockville, MD, United States. Dirty towels all over the place. They use these on the customers
Muriel
March 25, 2021 at 9:32 am
I’ve been wanting to treat my mother and sister to a spa day and brunch for the past month but I am a bit picky and possibly over analyze when it comes to picking a new massage parlor because not only is a good massage pricey but you don’t want to spend your time with a masseuse who can’t get the kinks out right! The reviews on Massage Spring Spa was a bit mixed so I decided to give them a chance. It helped that their prices are quite attractive and they do various types of massages. When you enter it seems quite small because the front, waiting area is little but then when you walk down the hallway they have 9 rooms! All pretty good sizes too! We were running 10mins late and some places already start your clock regardless if you’re there or not! They waited and I did the courteous thing by calling them 20mins prior to our scheduled time to let them know that we would be 10mins late. We filled out our health forms and I decided to be a big girl and get hot stones; I got burned at another place with the hot stones and have been scarred for the past 2yrs so I usually don’t want to try them…well something made me feel comfortable so I took the plunge! My masseuse was Angela, my sister got Eddy (?), the male masseuse and mom’s massage therapist was an older Asian lady but we cannot remember her name. Angela was perfect! I said I wanted someone strong who could get out my knots and kinks and she sure did! Prior to my appointment I had 9 total knots in my upper back/shoulders and she patiently got each one out. I have been working out a lot more and weight lifting so my muscles needed a good rub down. She was strong, very capable and had the hands of an angel. Right now, a day later I still feel so loose and she was nice enough to let the stones cool a little bit in her hands because she put them on my back. SHE WAS AMAZING! I will be back just for her. My sister said Eddy was an amazing massage therapist as well and he got all her knots out so well. She also wants to go back. Unfortunalty my mom said her lady was too gentle even though she told her to be more firm and all the different areas my sister and I talked about getting knots and kinks out my mom said she never even got massaged there. Sadly mom is not a fan but we had a really nice brunch after the spa so she was happy. She wants to go back to our old spot that we used to go to…I don’t mind; I’ll just go here by myself and keep asking for Angela!
(One star away from perfect because of mama
Molly
March 25, 2021 at 9:32 am
I bought a Groupon and did not regret getting this facial. Vanna who did my facial listened attentively to my skin care concerns and made me feel so relaxed. She knew the exact facial pressure points to relieve tension in my facial muscles. I’ll be back soon to get another facial from Vanna again. Thank you Vanna!!
Photo of Massage Spring Spa – Rockville, MD, United States
Katayana
March 25, 2021 at 9:33 am
Excellent full body deep tissue massages, the best in the area!
I’d gotten several massages from different massage specialists here, but once Gina has worked on my shoulders, I’ve been only coming back to see her. She literally works through each and every muscle wherever you ask her (especially on the back, neck and shoulders), and actually works on the knots and tight areas, not just pats like they do in other places.
If you like deep tissue massages with good pressure, that’s the place to go
Alex
March 25, 2021 at 9:40 am
I have been a loyal customer for over a year. The quality of massage is pretty good for the price. However, I was disappointed/felt deceived when over the phone I was told I had one pre-paid massage left on my membership (which is why I made an appointment. But only after receiving the massage was told the time had expired for me to use the credit and unless I renewed for another year would lose that $50 and have to pay another $60 for the massage I had just gotten. Felt duped that they hadn’t been clear about that over the phone. If you get a membership, just remember you have to use it or lose it within the year.
Stephanie
March 25, 2021 at 9:40 am
What a terribly disappointing experience. The massage was like getting a back rub from a child. The pressure was non-existent and the person had no technique, possibly no training. When I requested more pressure, I got more lotion instead. The only reason I am giving it one star is because it was clean. Will not return.
Scott
March 25, 2021 at 9:41 am
I came here today for my first time, and I was absolutely amazed. It’s conveniently located right off the White Flint Metro and has plenty of parking available. I had a 10:00 appointment and I was a few minutes early. They took me right away!
The room was wonderful and comfortable. I was impressed with how clean and luxurious it felt compared to other places I’ve been, and the prices were very fair (especially compared to other places in Bethesda).
My massage therapist was the best. She worked out all of my knots. I was truly impressed with her pleasant demeanor and and thorough work on my right back muscles. I’ll definitely be back!!
Armir
March 25, 2021 at 9:50 am
Rather than reducing stress, these folks seem to increase it.from $49 to $59 and they accept minimum at least $20 TIP otherwise you don’t get good massage.They don’t accept group on .
R.f
March 25, 2021 at 9:51 am
I’ve been a customer of Massage Spring for years. I have worked with many of the therapists and have only had one not-so-satisfactory massage by a new employee. For the price, this place can’t be beat. Very clean, heated tables, and quiet music being played. Very relaxing. I’d suggest working with a few of the therapists and find a favorite. Front desk can help you decide who is best for the type of massage you are looking for. Awesome place and deal. Highly recommend.