Services
- Full body Massage
- Head and Shoulder
- Healing Touch
- Hot Stone Massage
- Integrative Acupressure
- Perineal Massage
- Reflexology
- Face Massage
- Four Hands Massage
- Lymphatic Breast Massage
- Prostate Massage
Location
5519 Grove Blvd Suite 125, Hoover, AL 35226, United States
Timing
08:00am to 10:00pm
gatlin
March 5, 2021 at 7:16 am
When you arrive, they take your temperature and have you sign a COVID release form with a sanitized pen. You are required to wear a mask during your massage, and the massage therapist does as well. The massage was great! I had Miriam, I recommend her, she was great.
Positives were great massage, plenty of parking, they are open nights/weekends, and there’s lots of availability so you don’t have to wait long to get an appointment.
Only negatives were, I was thinking about becoming a member and no one ever told me about membership. Also, I was interested in purchasing some of the products they sell, but no one assisted me with that either.
genesis
March 5, 2021 at 7:18 am
Cathy has a very professional bedside manner. Really knows her craft well. Pin pointed the areas with the most muscle tension & went to work on me.
Afterwards, I felt so relaxed that I needed to use the ladies room right away! The session did improve a good night’s sleep & made me take notice to relax more and perform additional self care.
hamzap
March 5, 2021 at 7:20 am
So happy ME is back open. When I received the notification they reopen I wanted to book asap with my previous therapist Terrence but I learned he was no longer there. I requested a therapist that could handle deep tissue and they recommend Calvin. I was nervous at first because my body is all jacked up LOL and I was praying he was strong enough. Boy oh Boy Calvin is the business. Safe word is TACO. That should say enough right there. I have seen Calvin twice so far and I see him again this week. So happy to have been paired with him. I can feel my range of motion improving in my neck area. Also ME is taking safety seriously by taking temperature and providing sanitizer. Also escorting you to show you where the restrooms are located to wash your hands. I feel very safe coming to this location.
harlan
March 5, 2021 at 7:21 am
Very angry I haven’t had a massage here in months and they are still charging me 70 a month. Thought they shut down. Also I asked for a woman once and sneaky people they are I was given a clearly transgender man. Not cool massage envy. You are a sneaky lot and I want all my money back yesterday.
harlem
March 5, 2021 at 7:26 am
A busy location with less availability than other locations. Very clean, modern with efficient and professional staff.
I got a massage here once as a member and the masseuse was pretty great. Attentive to my concerns and followed directions. Her massage was good. While the majority of masseuses give you the full hour massage, I only got 50 min which was annoying.
The staff at this location were a little less efficient than what I’m used to at various massage envys. For this, one less star.
I’m a member and had previously signed up for a membership in order to get massages for a discounted rate. You can’t beat how clean, convenient and professional Message Envy massages are. A great concept for people who want frequent massages. Cost efficient and definitely worthwhile.
harley
March 5, 2021 at 7:28 am
I had the most amazing 90 minute massage last night by Calvin! I am very active in the gym, training at least 5-6 days a week, while trying to gain 7 MORE pounds of muscle. With that being said I am very tight and sore majority of the time! Calvin is very skilled with deep tissue and was able to release the pain in my neck, lats, back, hamstrings omg all over! I slept like a baby and woke up so refreshed this morning I couldn’t help but to write this review (literally had to force myself to sleep an extra hour because I feel so revived and energized)!
He definitely gained a new client out of me because I invest in my health and wellness more than anything!
Let’s not forget the amazing location, parking (you know it’s a gem to find great parking in LA) and beautiful professional staff at this spotless location.
I’ve been a massage envy member for 3 years (from Boston to LA) and this location TOPS each experience.
hassan
March 5, 2021 at 7:29 am
I just happen to be in the area and had some time to spare. I Had a horrible experience at a near by location with a staff member that could care less. Seeing how I still needed a massage to relax I called this location and they were able to get me in. As soon as I arrived to the waiting room Robert greeted me. His energy was pure and kind. He smiled and asked what areas I wanted to work on. I told him to feel the tension and go from there. Hands down this massage was amazing. One by one he got rid of my knots. All while making me feel comfortable and relaxed. I love deep pressure and he had the best balance. Not too strong but strong enough. It makes such a difference when your therapist genuinely likes what they do. And to think I almost cancelled due to a rude employee at a close by location. If you’re looking to really smooth out those knots Robert is your man. I’m
Not even close by but I’ll definitely be back. I’d also like to add that all the front desk staff was great. Nothing but smiles. They were even kind enough to let me
Know the president was in town and the streets would be blocked. This visit made my day. I was almost hesitant to post how great Robert is because I don’t want him to be booked when I need another massage. Lol! It would be a shame not to share what a great therapist he is. I’m happy to share his magic with everyone else. Thank you Robert. You really are a dream worker.
hayden
March 5, 2021 at 7:30 am
In town for a few days. Tried to get I. Touch with them but answering machine every time. Left a message no calls back. Tried the website and no other number. Disappointing when you have membership and have to go someplace else cause you cannot get I. Touch with anyone.
hearthy
March 5, 2021 at 7:34 am
Deshaun is amazing, always professional really concentrates on exactly what ailments you have. Love this massage envy from the front desk which is always hospitable to any masseuse I’ve head.
holden
March 5, 2021 at 7:36 am
The massage I received was pretty good. I do not recall the name of the therapist but she had a short bob with bangs and was very effective in working out a lot of the kinks in my neck and shoulders. She was thorough and had the level of firmness that I desired (I have a pretty high pain tolerance and definitely felt this one!). For the massage itself I would probably rate the therapist 4-5 stars.
The two star review is due to how Massage Envy handled a miscommunication on their end. A friend who is a member there had originally been told on the phone when booking our appointments that only a 90-minute massage would be available for me while she was able to book a 60-minute massage for herself. When we arrived at the front desk, I asked if it would be possible to do the 60-minute massage instead as I did not want the extra half hour since I was with a group of people all getting only hour-long massages. The front desk said it would not be a problem and the therapist was standing nearby inside the hall with her iPad while this was all going down.
I was in the midst of having my left side massaged after having the right side done, when someone came by to knock on the door. The therapist ignored it at first until another loud knock several minutes later. The therapist then came back and said that the front desk had failed to update the 90 minute massage to 60 minutes on her iPad so that we would have to abruptly stop since we were now past the hour. This was in the middle of having a deep massage on my left side which was then neglected and not rolled out. The therapist left me alone right then and there to get dressed and go outside.
At the front desk, my service + tip had already been taken care of by my husband who was part of the group and had finished his massage much earlier. I did mention to the front that it was extremely abrupt and disorienting to have the massage interrupted like that due to a technical/communication error on their end. They halfheartedly said they were sorry about that but did not seem to really care or understand how this negatively impacted what had been a pretty good experience until then.
This was my first time going to Massage Envy and I would have considered signing up for a membership based off of the merit of the actual massage. However, the experience was poorly handled in regards to customer service and I also felt uncomfortable the rest of the day as the massage was not completed
houston
March 5, 2021 at 7:40 am
I had a $75 gift card so I chose the 1.5 hour massage ($74.99 introductory price). I treat myself to a massage every 2-3 months, and I was excited to try Massage Envy. For the time frame and the suggested price, I was expecting more. My massage therapist was very friendly and sweet. She first asked about my problem areas. She did a full body Swedish massage. I had pain in my shoulders and neck, which I wish she could have spent more time on. Once the massage was done, I didn’t feel as relaxed and felt l like I needed more time. I’ve had cheaper massages elsewhere for an hour that felt more effective. Although she mentioned the areas she noticed I had tension, she did not mention any recommendations.
I like that they have their own parking lot. Making an appointment over the phone was easy. The private rooms were nice and clean. I declined joining their membership program since my experience was just okay. They mentioned non-members pay more than the prices listed. I’m not sure I would rush to return unless I have another gift card.