Services
Office includes services such as:
- Head and Shoulder
- Swedish Massage
- Deep tissue massage
- Acuapressure Massage
- Tuina masage
- Healing Touch
- Hot Stone Massage
- Integrative Acupressure
- Perineal Massage
- Reflexology
- Face Massage
- Four Hands Massage
- Lymphatic Breast Massage
- Full body Massage
- Prostate Massage
Location
4940 E Ray Rd, Phoenix, AZ 85044, United States
Timing
09:00 AM to 9:00 PM
Susan
March 15, 2021 at 12:06 pm
I had Stacy and she was WONDERFUL! She found the tight spots in my back and loosened everything up. I feel so much better! She explains where there is tension and tips for how to help keep those areas loose. She was so personable and made me feel very comfortable!
Elizabeth
March 15, 2021 at 12:07 pm
Amazing! Great customer service and care. They had a hard to beat first time promotional offer for a massage and it was worth every penny. Great hours, especially for those working 9-5, and courteous and friendly staff. Cant wait to go again!!
Teddy
March 15, 2021 at 12:08 pm
First off, let me say, Erika, is BEYOND professional and an excellent masseuse. I decided to cancel my membership, which lead to a phone call from their team lead, Crystal or someone name Chelsa. She interrogated me of the reasoning for cancelling my membership, as if I am not the one paying for the membership; and how she loves her job-like ok?!. The overall call turned me off of renewing my membership in the future with this corporation. Will find another spa. Will miss Erika!
Isack
March 15, 2021 at 12:09 pm
It’s easy to rave about a local eatery or venue, but I am selfishly hesitant to promote Rose @ Hand & Stone. She is absolutely amazing… incredibly knowledgeable & skilled. She got me hooked on the “Hot Stone” add on & an 80 appointment goes by in a flash. She is booked well in advanced for good reason. There are several great therapist at this location… But Rose is definitely my #1 choice.
Siwema
March 15, 2021 at 12:10 pm
Excellent massage with Darren. Totally beautiful spa decorated for the Fall. Extremely clean and amazing customer service with friendly staff. Manager came out and greeted me. Very impressive. I like the selection of skin care products available as well, Dermalogica being my favorite! Thanks!
Jessica
March 15, 2021 at 12:11 pm
Called this morning around 10am (being the last minute person i am) to see if they had any availability for a prenatal massage but unfortunately they didnt. About 20-30 later, the nice receptionist Jocelyn, called me back to let me know they had a cancellation! I was so happy & snagged that appointment. Rose was my masseuse & she did an awesome job; she really listened to the issues i was having & took her time with those areas & even plans to do some more research for me for when i come back to help improve. I left out of there signing up for the membership for $70 which gets you 1 massage or 1 facial which isnt a bad deal considering i believe they’re normally over $100. Ill be coming back each month until i deliver! They have specials for first timers too!
Glory
March 15, 2021 at 12:12 pm
Let me start off by saying they cancelled my membership without my knowledge and couldn’t provide a valid explanation for doing so. Then, I scheduled a facial and massage to use up my packages so that I could be done with this place BUT!! I get there on time, 10 minutes pass, 15 minutes pass and my name was not called for my facial. I had to ask the very unprofessional receptionist what the hold up was. Ignoring my question, she begins to talk to her co-worker. I then say, excuse me, you never answered my question. She then gives me some story about a lady not being able to leave the room. I’m STILL sitting here!! STILL!! Smh
Emily
March 15, 2021 at 12:13 pm
This was a gift. Didn’t think it was going to be as nice as it was, happily surprised. Clean. Massage therapist was very thorough and courteous. Do make sure you get there before the actual appointment time if you are new because if you go into that time because you’re filling out the paper work it will take away from your massage time. I am a bit disappointed with the massage itself. It was relaxing but definitely did not get rid of any knots. I usually request a male therapist because of the strength in their hands; I asked for a firm massage and it was not firm for me. Of course this is what I consider firm while others may consider it firm enough or way too firm. Otherwise, she was great!
I think as adults we all know to leave gratuity in the amount of satisfaction and as we can for the therapist. What I definitely did not like is that as soon as I came out the first question was if I was going to leave gratuity for the therapist. I had already left it for the therapist back in the room. I find that is lack of professionalism to do something like that, putting someone on the spot, not knowing what that customer has in their pocket. If the customer needs to leave it with the payment I’m sure they’ll let you know. If they didn’t already leave it in the back I’m sure they’ll request to see the therapist to give it to her. The other is that I’m coming out from getting a massage, relaxed and you want throw a packet for massages on me. Showing me the prices and I don’t even know what else she said because I lost her after her third word because I was relaxed. Again lack of professionalism to do something like this you guys have signs everywhere about these packets. If your business is confident enough in your therapists then you shouldn’t have to worry about shoving this in peoples faces because it would sell itself.
Recho
March 15, 2021 at 12:14 pm
Feedback: I have feedback related to massages. Offer some kind of indicator that the massage is coming to an end. My masseuse, monotone yelled, “YOU’RE DONE”. At least it felt like they yelled it, because I was in *deep* relaxation mode. I wish the music, lights, or a soft alarm indicated a close, rather than the way my masseuse told me. It had a ‘gtfo’ vibe.
Positive: Reasonably priced. I think the massage I received was on par with a $59 massage. No bells and whistles, just a basic rub down, which is cool if you need to relax and want to come back weekly. Also the setting is beautiful and clean
Stray
March 15, 2021 at 12:15 pm
The front desk personnel are courteous and knowledgeable of the services offered. The entry, as well as the massage rooms and hallway, are clean.
The massage was perfect and the masseur Kobe paid attention to my requests. The pressure was what I requested.
The cost is very reasonable.
I will be back!