Services
Office includes services such as:
- Head and Shoulder
- Swedish Massage
- Deep tissue massage
- Acuapressure Massage
- Tuina masage
- Healing Touch
- Hot Stone Massage
- Integrative Acupressure
- Perineal Massage
- Reflexology
- Face Massage
- Four Hands Massage
- Lymphatic Breast Massage
- Full body Massage
- Prostate Massage
Location
374 W Main St, Franklin, NC 28734, United States
Timing
09:00 AM to 07:00 PM
Zoe
March 31, 2021 at 10:26 am
Loved it here! As soon as I walked in I was greeted by the staff. Super professional and tranquil atmosphere. Everything from the paint color to the high ceilings – definitely not a hole in the wall place.
Only downside is that the place is very popular so they usually are booked up to a week in advance
Alisha
March 31, 2021 at 10:26 am
Went to get a massage and they were not very friendly from the minute I walked in. Decided to still get the massage and my appointment felt rushed. Will not be back, customer service is awful.
Elizabeth
March 31, 2021 at 10:27 am
Today I had my first ever massage and I was SO pleasantly surprised by how relaxing it was. I have a really hard time shutting my mind off– I can’t remember the last time I felt so relaxed! Hannah was incredible and worked wonders on a specific area of my back I’ve been experiencing a lot of problems with lately. Quiet, clean and comfortable atmosphere– I’m going back in a few days for a longer massage and I can’t wait.
Pizza
March 31, 2021 at 10:28 am
I was skeptical about the massage that my husband committed my time to.
Lisa greeted me and we went off; on our way to massage therapy. After discussing my current ailments with Lisa we talked about cause and effect and remedies for my current pain. She was a pro.
The next 90 minutes was intense. Instinctively, Lisa massaged and pressured and leveraged her weight and pressed hardest on the places that I store my stress.
Five days later and I am still appreciating what Lisa was able to do.
This is therapy folks. 5 stars.
Amy
March 31, 2021 at 10:29 am
I’ve been seeing Sara on and off for acupuncture for various health reasons for about three years now. Not only is she incredibly knowledgeable in her work, she has a kind and gentle nature that makes it impossible for me to see anyone else. Ever! I’ve got a few chronic illnesses that we worked on to make life more comfortable which makes the cost of the service completely worth it. She makes you feel at home and keeps you comfortable when you have a service with her. Her rooms are always clean and smell great which adds to the relaxation. I highly recommend her services!
The spa in general is comfortable and quiet and the front desk staff greet you with pleasantries on the phone and in person
Jenny
March 31, 2021 at 10:29 am
Loooove this place. So many massage places are kinda sketchy, but Essential is very clean and professional. Super relaxing vibe there. Every masseuse I’ve had so far has been excellent. They ask you a lot of questions in the beginning to gage comfort levels and find out exactly what you want. For example, I don’t like it when the person who’s giving me the massage is super chatty. I’m there to relax and want to shut my eyes and not worry about making small talk without being made to feel that I’m a jerk. The staff at Essential get this and they’re awesome at reading the room and just allowing you to be silent – if that’s what you’re into. I recommend this spot all the time.
Lisa
March 31, 2021 at 10:30 am
Wonderful! This is my favorite place for a message or acupuncture. I have worked with several therapists here and have always had a great experience. I was even able to do pre-natal message- Worth every penny!
Alissson
March 31, 2021 at 10:31 am
I treated my boyfriend to a couples massage here for his birthday and we had a good experience. We get massages often and like to try new places and we felt the atmosphere here was professional, the ambiance was nice and the massages were good.
Pros: comfortable and warm massage tables, clean restroom, relaxing atmosphere.
Cons: They seemed to schedule multiple massages at the same time which meant multiple massages were ending at the same time as well. This created a backup at the counter to check in and cash out. Also, this is the only massage I’ve ever had where the background music had words. Normally the music is some sort of soothing nature noise or relaxing instrumental, which I prefer. Lastly, both of the massage therapist’s movements felt a bit rushed rather than having a steady flow from one movement to the next.
Carmel
March 31, 2021 at 10:31 am
Well the massage I had here in the past was lovely but god forbid you need to cancel or reschedule at a time that is deemed “too late” now I’m being charged $30.00 for running late. Thank you for being so understanding of an 8 month pregnant mother having a hard morning. I hope you sense the sarcasm. Very disappointed, that’s quite a large fee to reschedule. No I won’t return for this fact alone. Also the woman on the other end of the phone thank you for your attitude and telling me
how I should have called yesterday (on Mother’s Day) to let you know. Because I wasn’t preoccupied with anything else on the holiday. Clearly I was totally aware YESTERDAY I’d be running late TODAY. Phone staff is 100% lacking understanding. Why would I pay for a massage and a half. Take my money but I will not use your services again. If my
client needs to reschedule or is running late I don’t charge them, you know what I do, adjust, improvise, reschedule, what it takes to keep good business. To make this more upsetting (for me) is that my appointment was originally scheduled for a totally different day and Essential Massage called me asking to reschedule, which I happily obliged. Guess I should’ve charged them?
Angelyn
March 31, 2021 at 10:32 am
This place is really nice, it’s super clean. Everyone is very nice too. I had a really nice Swedish massage. I felt very relaxed. My only problem was that my grandmother and I couldn’t get our massages together they had to be at separate times and then I had to wait 10 mins longer after my appointment for my massage.
Danielle
March 31, 2021 at 10:32 am
I was gifted a massage here for my daughters birth in July. She was 9lb 8oz at birth! I saw Melissa for my massage in October and my little girl had grown so much my shoulders and neck were in a lot of pain from nursing such a big girl. Melissa listened to woes about my pain, made me feel comfortable, and gave me the best massage yet! It’s like she knew I needed the quiet time as well. She wasn’t chatty and I could feel her intentionally understanding my body and how to help. I highly recommend her and this location. Very clean, doesn’t smell like perfumes or tons of essential oil. And very warm and welcoming staff.
Michelle
March 31, 2021 at 10:33 am
I had an awesome massage with Emily this week! She was great, exactly what I needed. She was able to get into my knots & sore areas, and still had such a relaxing flow….& great hands!! Can’t wait for my next one 🙂
Bret
March 31, 2021 at 10:33 am
I received an acupuncture session for my birthday with Sarah. She is absolutely awesome and when I say this I truly mean it. She helped educate me, very nice, and top notch in my book. All the stars in the galaxy are not enough to say how happy I am with the service. Today I have booked my 5th appointment with Sarah and I would highly recommend her. Thank You
Donna
March 31, 2021 at 10:34 am
I am a fan of this place. It is not churning you out in a grocery fluorescent light environment like what I have experienced at places like The chains. But the prices are much more appropriate than some of the salons. There is no robe or cucumber water but that’s ok with me. I have never had a bad experience and haven’t had the same masseuse twice.
Justin
March 31, 2021 at 10:34 am
I’ve been going here for 12 years and they consistently attract the best therapists. Expertly trained, professional and helpful. I’ve recommended Essential to countless friends some of whom drive 30+ miles to come here. The atmosphere is calm and soothing and you’ll leave better than when you walked in.
Casandra
March 31, 2021 at 10:35 am
I found my new favorite massage therapist – Lauren! She gave me one of the best massages I’ve ever had. I asked for quite a bit of pressure and she delivered. She worked out all of my upper body knots and I walked out of there blissed out. When I arrived I was sore and stiff from bad posture and standing all day at work. She really took the time to work out every tense area, which was very impressive because most massage therapists I’ve seen in the past don’t do that, they spend a few minutes here and there and that’s it. But Lauren expertly applied pressure when I needed it most and really made sure she got the knots out. I can’t wait for the next appointment!
Also, the receptionist was very nice and got me into an appointment same day. I overall had a wonderful experience here.
Jessca
March 31, 2021 at 10:35 am
Pricey, but good.
I’ve never had a bad massage here, it’s definitely more reliable than a chain and they are clean, attentive, and thorough.
They have a very efficient business and it’s very clear why they’re successful.
It’s got that traditional setup, so not good for claustrophobic people, but for everyone else it’s ok.
Mild amounts of external noise, not too bad.
Metered street parking.
Ashley
March 31, 2021 at 10:36 am
Hands down… the best in the area. I came here about a year ago for the first time because I was in pain from an intense workout. I got in with Luke and the rest is history. I only go here now unless I get a massage out of town. He’s the best and I’m sure everyone else is too.
Megan
March 31, 2021 at 10:36 am
Emily gave me the best massage I’ve ever had. On my third pregnancy with Sciatica and hip issues and never found someone that did much about it. After one hour, I was able to walk normal and without pain.
Sarah
March 31, 2021 at 10:37 am
I’ve visited essential massage a few times. It’s always been good but I’m finally getting around to writing a review. This past week my therapist was Kyle and he was awesome! My back was all kinds of messed up and he did a great job of focusing on it. Front desk staff is always friendly. Massage was Perfect pressure and he was a very nice guy.
Ambeer
March 31, 2021 at 10:38 am
I was given a gift certificate from my mother in law for my first ever prenatal massage. Lauren was amazing. She literally found knots in my back like a magnet.
The vibe was super chill and peaceful. They had natural oils for my pregnant self and accommodated me very well. The front desk girl was super friendly and I walked out of there feeling like I was floating on a cloud.
I can’t wait to return for another hour of peace and relaxation.
Stellar place!!!
Amanda
March 31, 2021 at 10:39 am
If I could give 100 stars, I would!
Just finished my first massage here, and I’m beyond impressed! First of all, they were able to fun me in with 45 minutes with one of their deep tissue experts, and I instantly started feeling relaxed as I walked in the doors. The receptionist was not only helpful, but is the sweetest epitome of professional and graceful customer service. The atmosphere just simply demands relaxation, tranquility, and rest. My therapist took my word at me saying I needed deep tissue with lots of pressure- they told me when to say “too much”, which I didn’t need to, but I didn’t need to tell them to increase the pressure either. All of my (severe, mind you-I was a mess!) problem areas were targeted without me having to direct-I just laid there and relaxed. I did, however, feel bad for my therapist’s hands and hope they didn’t cramp up afterwards! They did an amazing job, and I will never go anywhere else as long as they’re in business. THANK YOU EMT!!! You’re just what I needed! I will definitely be back soon!