Elegance Spa – Milpitas

My friend and I went here for the first time on 9/26/20. The place is very clean and compliant with social distancing/covid procedures. The lobby is really small and they only let you sit in the lobby when it’s empty and right before your appointment time.

Massage rooms are clean and they provide hand sanitizer along with the usual clean linen, etc. and you can see that they clean each room after every appointment from the lobby.

You pay upfront after you sign a waiver, and they’ll lead you to your room to disrobe. The massage therapist will come shortly after. My friend and I both had friendly and professional massage therapists, and they make sure you’re comfortable and feel okay.

1st time here. Experience is far best at this area. Why: appointment is easy as 1-2-3. It can be done thru their website. Response time is 5-10 minutes. I was able to get a schedule the same day i requested. Covid compliance, observed that every staffs are wearing their mask, clean and the location is perfect, it is near my workplace and it is situated along with restaurants and food area. Best thing to do after massage is indulge with something to eat. Masaage area/room, is clean. The Masseur is amazing, felt good after the session. Minimum fall back is charging $2 when u use a credit card. Not sure why am being charge witH additional $2.
Definitely, i will come back. Highly recommended place for massage if you are in Milpitas area.

I came here on my lunch hour. Was having extreme neck and shoulder pain this morning. I slept on the wrong side of the pillow. I called in for a last emergency appointment for today and I’m so glad they were able to take me in. My messager was Yo Yo. Extremely friendly and the sweetest person. During our session, she wanted me to let her know if there was any pain and if it was feeling better. Although I had poor chinese speaking and her english is not that good, we were still able to communicate the pain levels. At the beginning, there was pain as expected, but towards half way to the end, there wasn’t anymore pain as she kept focusing on one specific area! Im super surprised!! I’m extremely satisfied with her care and professionalism. I’ll definitely come back again depends on my schedule! Thank you Yo Yo!

Owner responded stating we were offended by the tip question. No, we were not offended. We were baffled and shocked that question was asked. If service provided was great or even good, we would’ve tipped but I was in pain for almost a week and my friend’s ache did not go away. If you, as an owner cannot take criticism based on customer’s experience – don’t come attacking the customer because we are giving YOU our honest opinion. I searched a lot and would NOT give a fake opinion on a place. I’m all about honest experiences and this unfortunately was not a great experience. For you to say that what happened or what I stated was a lie, is just unprofessional of you. Instead, take the criticism – all of the low stars on your page and do your best to correct or figure how things can be done better in the future.

Tips should not be mandated and if it is – you should just include into your pricing as tip service percentage instead of forcing customers to tip. $20 tip is better than no tip when you guys asked for a tip despite our not so great experience.

Came to this location around lunch time today and extremely satisfying, Anna did 90min, excellent service, I will be coming back again

In town for business, saw the reviews and called to book a same day appointment. They were able to get me in at the time I wanted. I came early and and they were ready for me. If your modest may not be the best option for you but loved it. Fantastic 70 minute massage, with hot towels at the end. I will be going back for sure !

As soon as I heard Elegance Spa was opening again, I booked immediately. I got one of the first massages since they opened back up. I have been coming here for at least a year and a half and have had 2 different massage therapists. Kelly and Anna, I highly recommend both if you want an extremely deep tissue massage. Anna is my typical go to as she is able to usually work the knots out of my back. These is a clean and legitimate establishment. Its easy to communicate with the massage therapists and if you needed or want them to push easier or harder just communicate with them. I will continue to visit this place at the very least once a month and I highly recommend giving them a chance.

Today was my first time getting a massage at Elegance Spa. My, the place is immaculate and the employees are very courteous. The massage I got was an excellent massage. ( I fell asleep a little). Thank you Vicky for the great service. Will see you next time.

Been here a couple times and had good experiences.

*They are really close to my house so that’s a plus.

* I was able to get appointments last minute both times I went.

* Private rooms

* Quiet, clean, relaxing

* Rates are fair considering it’s a real massage and not a “foot spa”.

* The ladies didnt speak much English but they understood enough to make communication fairly easy.

The 2nd time I went with my husband and although I always tip $20, he finished before me and only gave her $10 (he didnt know how much to give). The masseuse didnt complain so that was a plus. I ended up giving her an additional $10 when I was done.

Overall, Great value and very nice massage. I felt much better both times and will make this my go to place when the aches and pains of the day become unbearable.

Great deep tissue massage! Cici is very strong, and she’s a very skilled therapist. All the good reviews about her are definitely correct. I will come back, and ask for her again.
Don’t expect a warm welcome from the receptionist but you will get an excellent massage (that deserves a good tip).
I recommend this place.

Just had my first massage ever (so nothing to compare it to) and it was FANTASTIC! Vicky was amazing, asked me if pressure was ok, if I was hot, if the towel was too hot.
I did a deep tissue massage for 70 minutes.

My shoulders have been sore for as long as I can remember, almost mildly painful. Every time I get in the car or sit down at work I adjust and adjust and wince and my back cracks. But after today all of that is gone! My back and shoulders feel almost normal (I don’t expect years of stress to be undone in a single session).

Clean, tranquil, good building.
Will definitely be coming back and telling everyone about it!