Back N Balance Therapeutic Massage

I’ve been getting massages with Crystal for the past 3 years and really enjoy going here. Excellent quality and they can customize the massage to the specific muscle soreness you have.

Convenient for anyone living in or around uptown.

This is one of the key ways that I’ve been doing self care during this pandemic. Great way to let some of that stress “fall off.”

Scheduled two massages for my husband and I (spa-day package) It was a 60 min massage with a mini facial. It was his first time and I am expecting. Both Crystal and Amy were super chill, prepared and professional. Excellent massage and great atmosphere. We had a little trouble finding the building because there was construction going on, but Crystal was very helpful to get us there. But MAJOR plus point is they have their own parking available. Its in the green building across from the courthouse. Will definitely be going back. They have a membership program in fact, might end up just getting that.

Thank you so much ladies, it was really a pleasure!

I absolutely LOVE seeing Amy and Crystal!!! These babes are not only fabulous at what they do… they are amazing human beings and have great energy. We love coming here and this honestly is our GO-TO spot for the best massages in town! Thank you Back-n-Balance!

I happened to be in Charlotte last week and needed a treatment done. I called and made an appointment with Crystal for Sunday morning. She was great to deal with and made booking the appointment a breeze every step of the way. On arrival I walked in and Crystal was there to meet me. The Spa was clean, really nicely decorated and she was very professional. I was really happy with the treatment I received as well. She listened to what I wanted and did the treatment exactly as I wanted which is usually difficult to achieve the first time. I highly recommend Back-n-Balance and look forward to returning when I’m back in town. Thanks again

I was a little bit nervous leading up to my appointment because the time had been pushed back twice by the technician. I do take partial blame for this because I had scheduled the day prior. I purchased a massage and mini facial. What I didn’t realize is that the mini facial literally consisted of a sheet mask. Had I known that I would have saved the extra $30 and just booked the massage. I still give 5 stars regardless of those two things because my actual massage was amazing. The space is stunning and being able to park out back made it super convenient. Looking forward to booking with Crystal again.

Crystal did my massage and she was amazing! I wanted relaxation, which she did, but she also focused on a few areas that were pretty tight and gave me advice on our to loosen them up and relax a bit on my own. She might be one of the sweetest people I’ve ever met and I will definitely use her in the future! The spa is so relaxing and well decorated. I highly recommend checking her out!

Both Crystal and Amy have done great for our appointment! We did this on a whim, and got lucky! All other places were booked up, and I wanted to have my wife enjoy some type of relaxation. In summary, we were surprised in having a couple’s massage! My wife felt like she got a good session in, and Crystal was really good with the deep tissue massage, as I am able to take more intensive pressure! Thank you both, and we or I will be back when comes time to compete out in Charlotte in Track and Field!

By far the best massage studio in Charlotte. I have been to several since moving to Charlotte but never quite felt at home at the various places I visited. Back-n-Balance is in a great location, has beautiful setup and a welcoming space. I came in with some aches and pains from working out recently and Crystal did an amazing job pinpointing the issues and relieving whatever tension and ailments I had. I have not received this caliber of a massage since moving away from my hometown. I work in Uptown so I am so happy to have stumbled upon this location where I received the best massage in Charlotte by far, Crystal is a godsend. Can’t wait to go back.

It had been over 10 years since I had a massage so didn’t know what to expect. Decided to treat myself for my birthday and Crystal didn’t disappoint. I gave pretty vague descriptions of my needs but she somehow found all the spots that needed attention and used the perfect techniques. The atmosphere is relaxing and calm and I left feeling amazing and refreshed. I will definitely be back and even told my husband he needs to book an appointment ASAP

Booking was easy through the online booking app. The atmosphere in the office and massage room were very comforting. Crystal had great interpersonal skills which helped me relax even more. She was very methodical with her massage approach. Crystal demonstrated excellent dexterity, and even though the session was an hour and a half long, her technique nor pressure slacked. I definitely recommend Back n Balance Day Spa!

I’m never really the one to complain but I’ve never had such a terrible massage in my entire life I woke up this morning feeling 10 times worse and I felt going in for my appointment. I do not recommend this place to anybody. I paid for a cupping massage that only lasted 10 minutes and the rest was a back massage when she kept doing the same thing over and over again. I almost wanted to get up and leave because of how much pain I was in and I figured she would get that when I was moving back every minutes And tensing up. I spoke to the owner doesn’t really seem to care and I don’t care about the money but I will not go back to this place and do not recommend anybody to go to this place. My whole entire back felt itchy all night and this morning probably from the cops not being cleaned.

My boyfriend and I were in town visiting and decided to get a massage after a long day of traveling. I stumbled upon Back n Balance Massage online, called on the spot for a couples massage and they scheduled us within the hour. Best decision ever! This place was relaxing the second you walked in. Very clean, organized, and professional. Crystal and Robin (I hope I got the names right) were wonderful and really took their time to give us excellent massages. If you are ever in the area, highly recommend Back n Balance Massage!

Great massage and very well ran business. The atmosphere is well designed it feels like a how a spa should. I came in really sore for days and I’ll be honest during the massage I thought it was relaxing and thought this is really good but did not think it was going to “fix“ anything. Then shortly after the session, the soreness is gone and I felt amazing. Crystal did a really good job and I will definitely be going back. Thank you.