Vivian Massage Studio, located on Crow Canyon Road in San Ramon, presents a mix of experiences for its clients, reflecting both moments of relief and areas of concern. Many visitors come seeking targeted therapeutic care and leave with a sense of physical improvement, particularly those dealing with persistent pain or muscular issues. For example, some clients have shared how their sessions provided meaningful relief from conditions like sciatic pain, allowing them to move more comfortably after treatment.

However, alongside these positive outcomes, there are recurring comments about certain inconsistencies that affect the overall experience. A number of clients have expressed frustration with administrative aspects, such as unclear or problematic insurance billing. Some mention paying upfront but receiving receipts that did not meet insurance requirements, leading to confusion and dissatisfaction.

Service quality also varies in some reviews. While the massage techniques themselves are often effective, a few clients have noted that sessions sometimes felt rushed or shortened, despite being charged for a full appointment. Additionally, some have pointed out that extended conversation during treatments detracted from the relaxation and therapeutic focus they were expecting.

Despite these mixed reviews, many recognize the studio’s potential to offer relief when conditions align and appreciate the personalized attention from the therapist. Those considering Vivian Massage Studio are advised to weigh both the successful experiences and the reported drawbacks. Ultimately, the studio offers therapeutic benefits but may require clear communication and expectations to ensure the best possible outcome for each client.