Services
Office includes services such as:
- Head and Shoulder
- Swedish Massage
- Deep tissue massage
- Acuapressure Massage
- Tuina masage
- Healing Touch
- Hot Stone Massage
- Integrative Acupressure
- Perineal Massage
- Reflexology
- Face Massage
- Four Hands Massage
- Lymphatic Breast Massage
- Full body Massage
- Prostate Massage
Location
625 New Park Ave # E, West Hartford, CT 06110, United States
Timing
10:00 AM to 09:00 PM
Allen
March 31, 2021 at 12:09 pm
I’ve been coming here for years. It is clean, reputable and always a relaxing experience. If you are looking for deep tissue or neck/tension headache specialist, here is amazing. Every masseuse is excellent. There are a variety of techniques, and i like having the easy option to try something different at a familiar place. Staff goes above and beyond to help schedule, and are always pleasant and friendly in person. Highly recommend!!!
Lolo
March 31, 2021 at 12:09 pm
I went in for a Swedish massage, and got knows what kind of massage she performed on me. The place was not clean the bathroom had no soap or paper towels. As I was leaving I was asked to leave a tip so I did, and she was complaining about how they work hard (like they’re the only ones underpaid)and the tip was not enough so I was like that is all I have take it or give it back because I need that money that you’re not happy with. NEVER GO HERE. THIS WILL BE MY FIRST AND MY LAST.
Silvia
March 31, 2021 at 12:10 pm
I wish I would’ve listened to the reviews. Please avoid this place. One of the worst massages I have received. The employee didn’t seem to care and I pretty much paid $70 plus tip to be oiled down for an hour, no pressure whatsoever. They also expect payment plus tip upfront, as soon as you enter. Avoid.
Brian
March 31, 2021 at 12:11 pm
This place is a joke. I got a massage from a “manager” and she was keep using her cell phone during the massage. I asked her not using her phone and just focused on the massage and she said she need to keep checking her phone since she is the manager. What a joke. Also the quality of massage is very poor as well. It is almost “rubbing” not a massage. And she couldn’t use her both hands all the time since she need to keep touching and checking her phone.
I was very upset not only waste of my money but more about wasting my time. It was a complete waste of my 60 minutes even if that was a free session.
There is no professionalism and zero passionate.
Rubber
March 31, 2021 at 12:11 pm
I ask for a deep tissue massage and got a slight hand over my back, no pressure or any attempt to workout music knots. The fit detox was great.
Jaden
March 31, 2021 at 12:12 pm
Amazing results in such a short time. He really knows how to get to the issue and relieve the pain. I like how he can fit you in as needed.
Yael
March 31, 2021 at 12:12 pm
I went to Serenity Massage today after months of not getting a massage due to the lockdown, and it was amazing! I feel so relaxed! Definitely the best massage I’ve gotten in a while, and also super friendly staff. Highly recommended!
Frank
March 31, 2021 at 12:13 pm
Have been here before and had the best massage of my life. Lovely staff very nice and accommodating. Great atmosphere, ultimate relaxation
Jordan
March 31, 2021 at 12:13 pm
I had a great experience at Serenity! The staff is welcoming and professional, and the massages are always impeccable!
Leyda
March 31, 2021 at 12:14 pm
Amazing service, and very professional. You will leave the place felling very relaxed.
Randy
March 31, 2021 at 12:15 pm
BEWARE and STAY AWAY from this place, pretty pricey for the weak cheap massage, girl don’t know what she is doing, I would pay$20 for it and they charging $70, asking to make sure I have tips and after all this did unquality massage in gloves:(, STAY AWAY
Danika
March 31, 2021 at 12:15 pm
Had such a great experience !! Love this place I woke up with Plantar heel spurs pain and I let him know exactly where the pain was and that was his main focus . I got the half an hour massage foot reflexology for 25$ and it was well worth my money 😌 will come back again & bring friends with me . Thank you so much & if you get a good service don’t forget to tip !
Zhoe
March 31, 2021 at 12:16 pm
I went in for a 20 min chair massage. The only thing I didn’t like was she just pulled out the chair right in
Front of the door. I wish I could’ve had more privacy so I could have focused on my massage better. The massage was great though! I will definitely be going back again for a full body massage. I even bought one as a gift for someone.
***I went for the full body massage with my mom. I did not feel comfortable with the experience. For one there is not a lot of privacy. They don’t have a set receptionist, so whenever the phone rang or someone came through the door, one of the two ladies in the room would rush out. There is just a curtain and thin low walls between each room, so you can hear everything and everyone can hear you. And well with us being there nearly naked and our massage therapists swinging the curtain open and shut, we just felt like there was no privacy and very vulnerable. We also didn’t get the full vibe of relaxation due to the phone ringing, clients coming in and out, her answering and putting people in other room etc. I personally feel like my massage was too “painful”. I was so tense the whole time. And I’ve been to other places where the full body massage includes your feet. She didn’t touch them. And only spent like 1 min on my neck. 🤨in my opinion they need a set receptionist, aromatherapy, the music louder or through a sound system instead of a little speaker (this way you don’t hear everything else going on in there). If you need something quick and convenient this place is okay. For one they always have availability and the times are very convenient. The ladies are very nice and try to communicate w/ you as best they can.
Amy
March 31, 2021 at 12:16 pm
Excellent services. All my nail services are provided here.The staff is meticulous, knowledge, professional and kind. The staff is service oriented. The staff is also professional and kind and gives the best foot massages.The skincare team are committed to caring for and loving your skin. I am a fan and highly recommend.
Dunyao
March 31, 2021 at 12:18 pm
My mother, sister and myself have been going to Serenity massage for as long as I can remember. the place is one of the most wonderful place you will ever meet. And the staff is warm-heart. Besides her attention to detail and perfection in her art because lets face it, staff’s work, truly is art, the staff is the most thoughtful and kindest soul you will ever meet. My skin is always glowing when I leave and my day is always brighter after spending time with staff.
Katrina
March 31, 2021 at 12:20 pm
This place is amazing. I had some really good experience here. Everyone has their own speciality. I had a body massage with Alice and After I finished massage, i feel like walking in the air and that was really relaxing. I would recommend making an appointment before since this place is pretty popular. Defiantly a good spa place to go👍