Queen’s Massage

I returned for a make-up massage, and while there was a bit of a misunderstanding that took a few minutes to straighten out, in the end it worked out fine.
I had a great massage with Lucy (she was good) and changed my rating from 2 stars to 5 stars.
If you go to Queen Massage it’s best to make an appointment. I recommend Lucy specifically, but really anyone except Tom.
Remember to tip generously.

I’d love to give Queen Massage 5 stars but after tonight, I can’t.
Queen Massage is clean and inexpensive. The staff are friendly. I’ve had dozens of massages there over the years and with a glaring exception, they have been good, even great.
Last year I got my first terrible massage at Queen. The massage therapist’s name was Tom. He has no skill nor technique. My 7-year-old niece gives a better massage. At that time I suffered through the massage because I felt too vulnerable and awkward to assert myself. I was content to try again but avoid that particular massage therapist. Since then I’ve had a few great massages at Queen.
Tonight I made an appointment for a 90-minute massage. I didn’t know it would be with Tom. Because he was wearing a mask, I didn’t recognize him right away, but once the massage started I recognized his complete lack of skill and terrible technique almost immediately.
For the first 15 minutes I tried to talk myself into enjoying the massage. I tried to relax and find anything pleasant at all about the experience. But as Tom repeated light, shallow, randomly placed pokes and squeezes, I eventually couldn’t take it anymore.
It took me another 5-10 minutes to work up the nerve to say anything. When I finally spoke up, I asked to end the massage session because it was very unpleasant. Tom got the front desk employee to come talk to me. She indicated Tom would try harder and pressured me to stay for the duration of my pre-paid massage.
I’m a former athlete and have had hundreds of massages over the past 3 decades. Please trust I know what I’m talking about, and when I say this was the worst massage of my life, it really means something.
In addition to lack of awareness of anatomy and appropriate pressure, Tom gave an asymmetric massage, doing most of the work from one side, and reaching across to hit the opposite side from a different angle and with less pressure.
He completely skipped my traps and deltoids.
He used way too much oil and basically just smeared the oil over my skin like a toddler applying sunscreen. There was nothing “massage” about the experience.
By the end of the session I was feeling stressed out and angry about the experience.
On my way out the front desk employee and I spoke. When she understood how dissatisfied I was, she offered me a “pass” for next time. This was just verbal. Nothing in writing. I’m assuming that means my next massage will be a make-up (no charge).
I called Queen Massage after I got home and made an appointment for tomorrow. I will update this review after my appointment. I’m hoping I’ll be able to give Queen Massage 5 stars.
I have 3 pieces of advice if you go to Queen Massage: 1) do not book with Tom, 2) speak up if it’s unpleasant, 3) tip your massage therapist generously.

I’ve gone to a range of massage places and this one is my far my favorite. All the masseuses are great, but my favorites are Julia, Lucy and Elsa.

I think all the masseuses are great, but my favorite are Debbie and Liz.

I am shocked that Julia was able to remove tightness in my neck and shoulders I thought I could never get rid of in a 60 minute session. She was able to tremendously improve my posture. My often find my neck and shoulder area rounded with tightness, b. She makes it go away!

Lucy has very fluid moments that almost put me to sleep, but she has very power hands and works deep into trouble areas. She’s great at listening to whatever feedback is given and focusing where your body needs it the most, even if you didn’t know it!

I never thought I would be a member of a spa, but at this time in my life, I am experiencing so much shoulder pain from sitting at a desk that this seems to be one of the few places I can go to to guarantee relief.

Ive been going to Queen Massage for a few years now . I am always very satisfied with the massage I get as well as the staff, The environment and how clean everything is. I would recommend them highly to all my friends and family

I want to thank Ms.Julia, she was GREAT and the Hot Stones was wonderful … The place was very clean and neat, the ladies was so sweet I will be back in 2 weeks, and I will put Queen Massage, on my Facebook & Instagram

By far one of the best massages ever.
Amy and Lulu are the best.
Great deep pressure massage.
We’ve just have the combo , what a treat.

What an excellent massage!

It helped us so much.
Ready to go to work!

Great place,good vibes,highly reccomend.
Friendly people 1 hour is perfect review is receptionist is very kind
Photo of Queen Massage – Los Alamitos, CA, United States. Great message reccomend Jenn ,nice friendly , good atmosphere

First time coming to Queens and it was a great experience. Amy was awesome and my husband enjoyed his massage with Elsa. Best part we were side by side.
Photo of Queen Massage – Los Alamitos, CA, United States. Water, a cookie and a mint after the massage.

I called this morning at 10:30 and was able to make an appointment same day for 1 hour later. I was also able to request a female massage therapist. I Had a great experience here. I feel so relaxed after my massage with Amy. I am a dental hygienist and get a lot of tension and knots near my upper back and neck. Amy is very professional and knew how to assess my problem areas and spend more time there. Before I came in I couldnt sleep for the last week because of the pain I was having that kept waking me up. I also couldnt lift my arms above my head. After the massage I was able to lift my arms up with extreme ease. The price is worth every penny and more.
Also I received a stamp card after 6 visits it is $10 off. I would recommend anybody looking for an excellent massage at a very affordable cost

I’m glad I tried this place out. $35+$10 tip for 30 min body and 30 min feet massage was the best I have received in a long time. Great price, atmosphere, and customer service. I cannot wait to come back next month. I think I’ll bring a friend too!

Parking is tough but I parked in the neighborhood and walked over.

My mom and I have been coming to Queen for years. Always great service and friendly staff. Today we bought one of their packages that we can share! The best prices I’ve been able to find in the area too. We just saw today that they offer 50% off on your birthday too, so my mom’s coming back in 2 week’s! I’ve seen complaints on here for tipping, but if you’re paying half the price here vs. competitors for a 90 minute session don’t be stingy.
Photo of Queen Massag

Helen was fantastic. She really targeted the soreness around my shoulders. I am completely satisfied and will return to this place again. Highly recommended.