Queen Massage in Los Alamitos California

I returned for a make-up massage, and while there was a bit of a misunderstanding that took a few minutes to straighten out, in the end it worked out great.
I had a great massage with Lucy (she was great) and changed my rating from 2 stars to 5 stars.
If you go to Queen Massage it’s best to make an appointment. I recommend Lucy specifically, but really anyone except Tom.
Remember to tip generously.

I’ve gotten dozens messages here over the years. Almost every massage was good to great. The place is clean and staff are friendly. Why only 2 stars? Because of Tom. He gave me the worst massage of my life last year. And note I’ve had hundreds of massages over the past 30 years, so “the worst” is especially meaningful. I decided to continue patronizing Queen Massage because all other massage therapists there have been good (or great).
Tonight I unknowingly got booked goes a massage with Tom again. When I made my appointment they didn’t tell me which massage therapist would be working with me. With face masks I didn’t recognize Tom. Well, not until the massage started. I instantly recognized the complete lack of skill and horrible technique.
I tried to talk myself into enjoying the massage. I tried to relax and make the best of it,, but after 20-30 minutes I couldn’t take it anymore. I asked to end the (prepaid 90-minute) massage early.
I spoke with Tom and the person working the front desk. They talked me into staying. It was extremely hard for me to be so assertive and they wore me down. I stayed for the rest of the “massage.”
When it was finally over and I was leaving I told the front desk employee how dissatisfied I was. She apologized and acknowledged I’ve been a long time customer. She said to come back and she would give me a “pass.” I assume that means my next massage is free.
I’ll come back and update my review after my make-up massage, scheduled for tomorrow.
If not for this one massage therapist, Tom, they would get 5 stars.
If they handled my complaint better I wouldn’t give a negative review at all.
I’m hoping they can make things right.
If you go to Queen just make sure your massage therapist is not Tom. And tip well- the price here is very low!

The massages are quite good. I was given a full hour, and the pressure was just right. My only gripe is that the receptionist tries to push to hard for a 50% tip. She says “everyone gives 50%, and sometimes 100% tip.”
Beware of this when you come in.

Strong hands. Stones good too. Don’t ask for focused session, they charge more, go for the 90 min instead

My experience is always satisfying, the full body massage is always well balanced no matter which masseuse, They all have a different approach to the same overall experience. NO BARS on the ceiling, not a step on your back place. The place is very clear, it smells good, and the bathroom always smells good and is fully stock with needed items. I always go right in, it is never a wait, the ladies take their time and provide a nice quit experience. I love the candy after. overall, it is a very professional place to get pampered and rejuvenated for an affordable price. The foot massage is the best, they take the time with your feet, I sleep like a king at night, I recommend this place to everyone, you will always get more than what you pay for. Please Tip good, they earn every penny of it

Parking is in a commercial parking plaza there is more than enough Location : i spent the day looking for the right place was in desperate need of a real real deep tissue massage after readin g many reviews I went to this location my boyfriend dropped me off . I must say from the entrance I was impressed how clean and prompt they were Service : my massage was being amazing the full 90 min was just relaxation it was definetly what I was looking for I will definetly be going back again

Despite the exterior appearance of the shopping center, the interior is very clean and appealing. The staff was friendly and the masseuse was fantastic. The best part it massage was reasonably priced and a great value

Lilly and shirley are very nice.my daughter and I both went. It is clean and the staff were friendly.The rooms are partly privet. Walls just don’t go to top of ceiling so you can here talking from staff and other guests sometimes . overall we were comfortable with our massage.we did the $40 full body massage.