Services
- Full body Massage
- Swedish Massage
- Acuapressure Massage
- Geriatric Massage
- Deep Tissue
- Foot Massage
- Head and Shoulder
- Healing Touch
Location
4898 El Camino Real, Los Altos, CA 94022, United States
Timing
10am–9pm
Services
Location
4898 El Camino Real, Los Altos, CA 94022, United States
Timing
10am–9pm
Faith
March 29, 2021 at 6:12 pm
This is really a strange place. My fiancée and I came in for 60 min couples massages. Mine was mediocre and my fiancée’s was HORRIBLE. Nonetheless, I tipped about 17%. Once I handed the cash over, this woman had the audacity to TELL ME to tip twice as much. I was confused and said, “no, this is 17% for my massage and 17% for his massage.” Well she told me customers normally tip 30% and demanded that I do the same. She tried to argue with me for a few minutes before I literally said “okay have a good day” left. The massages were literally mediocre and subpar, so the audacity to complain about a tip higher than the quality of service is hilarious. Not coming back.
Danielle
March 29, 2021 at 6:13 pm
Note: I’m only giving 2 stars because I got a decent massage the first time I went. The second time, however, I didn’t even get the massage because of the rude service I describe below.
It’s true that they make you pay for the service up front, which is strange, but I knew this in advance from reading other reviews and I didn’t complain because I was able to get a massage as a walk-in customer, which was very convenient.
Like I said, the first massage was okay, no problems. The second time I went in, I gave the receptionist my card to pre-pay the $90 for a 90 minute massage. I asked if I could add on gratuity as I had only a few dollars cash. She asked how much I’d like to add for the gratuity and I gave her a number. Keep in mind, I started low because I didn’t know who would be massaging me or how well the massage would go. I figured I’d give the massager the few dollars I had on top of what I had pre-paid if the massage was good.
After giving the receptionist my first number, she said it was too low, that their people worked really hard and I should really give more. So I increased the amount by a few dollars and she said that that was still too low and that I should pay more. By this point I’m getting a little perturbed, but I asked, “Okay, then how much do you suggest I pay?” I was told that people pay $20 in gratuity for 60 minutes (which costs $60), so I should pay $30 for 90 minutes.
I reminded her that the price for 90 minutes was $90, so she was asking me to pay 33% gratuity for a service I hadn’t even received yet. She again said that they work really hard and “this isn’t a restaurant, it’s different here.”
I asked if they even pay their workers, because it seemed they were depending on gratuity to pay them for the work they perform. She didn’t answer. I told her that I should be able to determine how much gratuity I pay based on how good the service is and it is extra, not a requirement. Then I took my card from her and said that I’d be taking my business elsewhere. I will never go back and you should think twice about going too.
Ali
March 29, 2021 at 6:14 pm
Great experience. Nice people. Excellent service.
Thank you Coco for helping me with my shoulder pain. I feel much better now. Keep up the good work.
Tina
March 29, 2021 at 6:15 pm
Wonderful massage by Coco. From the very beginning she made me feel comfortable to let her know if the pressure is not ok. Perfect, relaxing experience. Clean place and very friendly front desk lady. Loved it!
Lynda
March 29, 2021 at 6:15 pm
I had the great massage ever.,but I forgot that therapist name.(lol)The therapist definitely focus on my problem area and I felt rejuvenated. This spa also very clean !I I highly recommend this place if you have a stressful day.
Wendy
March 29, 2021 at 6:16 pm
Still love this place. Great facial and massage. My face looked brighter after stopping by tonight. Thanks Emily
Janet
March 29, 2021 at 6:17 pm
I’ve only been here a couple times but I had a great experience with them. I received gift certificates with for a massage and facial. The first time I went there, I tried to tough it out for the facial but I couldn’t handle it because I’m a wimp. I hate having to inhale the steam. To me, it feels like I am stuck under it for forever but it’s only five minutes.
So the second time I got a gift certificate, I contacted Ronnie to see if I can convert the facial to extra time on the massage. She was so easy to work with and I was so happy to get an appointment the following week because I had some knots that I needed to get rid of.
I feel terrible for not remembering the name of my masseuse, but she was fantastic! I must’ve dozed off because that hour and a half flew by.
weston
March 29, 2021 at 6:18 pm
The owner messaged me and apologized for my concern. I was also given a discount that I used in order to return to their massage parlor. Coco did my massage and is definitely better than average
Joseph
March 29, 2021 at 6:19 pm
If you want a luxurious massage as well as facials! Visit Mind of Beauty Day Spa! The customer service is great and the staff treat you like a king or queen 🙂 They will do their best to make you feel comfortable. && I recommend that you grab a deal from groupon if you can. That was how I found them.
If you have acne, whiteheads, and/or blackheads, don’t fret; I recommend asking for Ronnie, the esthetician! Just a few visits with her will clear you up! Don’t waste your time with a dermatologist who tells you to take medicine!
I also recommend Maggie or Jessica for massages! You will not be disappointed! I know I wasn’t!
&&
to the reviewer who bombed the location for having no private rooms, noise, etc. Well, the staff has listened and improved the look and feel of the place since!
I highly recommend this Day Spa! I surely got what I paid for
Tania
March 29, 2021 at 6:19 pm
We totally recommend this place! Mia and coco are amazing 🙂 if you are looking for a good massage with an excellent price, this is the place!
Susan
March 29, 2021 at 6:20 pm
I’ve been going to Ronnie for regular facials for about a year now. She is amazing! She really takes her time and gives you what your skin needs. I haven’t tried any of their other services, but based on the short massage she gives during treatment, I’m sure they are great.
Sophia
March 29, 2021 at 6:21 pm
Meh. Bonnie was swift but waxing was more painful than it needed to be. She lacked finesse. Also, hair started growing back after a week. This hasn’t happened at other places. I think she just tore the hair from my skin, not from my roots.
Maybe the other people writing reviews don’t have that much hair to wax off. Maybe that’s why it’s painless for them, but not so much for me. 1 star for being polite.
Alex
March 29, 2021 at 6:22 pm
I’ve been looking for a good massage parlor for a while now, I happen to stumble upon MOB Day Spa when I was visiting my friend. I didn’t make an appointment and just walked in, I was greeted with professionalism and they walked me through their packages. Shortly after I picked one, I was brought to a room with very relaxing music. Mia was the one masseuse with magical hands, I was a bit skeptical when I saw her but she’s very strong, definitely not missing in action. Overall, I’d come back and recommend this place to friends and family. Thanks again MOB!