Services
- Full body Massage
- Swedish Massage
- Acuapressure Massage
- Geriatric Massage
- Deep Tissue
- Foot Massage
- Head and Shoulder
- Healing Touch
Location
5800 Nave Dr STE H, Novato, CA 94949, United States
Timing
10am–6pm
Services
Location
5800 Nave Dr STE H, Novato, CA 94949, United States
Timing
10am–6pm
Cherry
March 22, 2021 at 12:37 pm
So thankful to have Massage Heights open again. I didn’t realize how much stress my body took on during quarantine. My back was tight and full of knots that really needed to be worked out.
Check in was easy. Everything is now done digitally. They check your temperature before you are service and they are constantly cleaning the space. I definitely felt safe inside their facility.
Jeff is my masseuse. He is amazing. He knows how much I love a lot of pressure during my massages. He worked out a lot of tension in my body and I felt so great afterwards. I felt like I was on a cloud when I walked out.
I also booked a facial with John. He is so friendly! I told him the issues I was currently having with my skin and he made sure to to address them. My face felt so clean and soft after everything!
I love Massage Heights and will continue to be a loyal client!
Olivia
March 22, 2021 at 12:38 pm
It all started with a Groupon.
I had been self-conscious about my skin for sometime now. My face wasn’t completely swollen with acne per se, but over the years I had noticed hyperpigmentation and a tendency for pimples to show up in the same places. I would constantly use concealer whenever I could. But even then, I just wasn’t confident with my natural skin as I had been in high school. I’d been curious about getting a facial to see how it might help, and actually called several places to schedule an appointment (pre-pandemic), but none of the places I called gave me a call back.
So I bought a Groupon with Massage Heights at Mueller, and had I known what would follow afterward, I would’ve bought it sooner. I got paired up with Ashley as my esthetician, and was immediately comforted by the fact that she specialized in treating acne. At first I was embarrassed by how bad I let many years of makeup/improper skincare mess with my face, but she reassured me that my state was normal, and not as bad as I believed. She made it her mission to help me regain my glow.
I heeded by her advice after my first appointment and purchased the appropriate products for my type of skin. She also encouraged me to get the membership, because routine appointments would help bring my skin back to its natural glow. Upfront it seemed like a lot of money, but I considered it to be an investment for myself. And I knew what Ashley said was genuine. She wanted to help me.
So over the past few months, even with the adjustments that had to be put in place due to the pandemic, I’ve been getting facials with Ashley, and I am BEYOND happy with the progress my skin has made. I have a more even skin-tone and it’s hydrated. My relatives have noticed the changes too.
With every visit, Ashley’s been transparent about the products she’s applying to my face, what they do to the skin, and why certain breakouts happen where they do. Any question I have about my skincare regimen she’s answered quickly (and I have a lot of them). I’ve done several chemical peels with her now and she’s always followed up asking how my skin is faring. Now that I’m one of her regular clients, booking appointments with her is something I always look forward to. She’s not only my esthetician, she’s become my friend, and I couldn’t be more grateful.
All that to say, give this woman a raise. She’s absolutely hardworking and is passionate about helping clients feel comfortable in their own skin. Regaining confidence with my natural skin is something I didn’t think I could achieve this year, but I have, all thanks to her!
Jackie
March 22, 2021 at 12:39 pm
The frontdesk staff are really nice and patient. They have rescheduled my appointments several times. I’ve seen multiple therapists, Susan is fantastic gets all my knots out without it being too painful.
Erin
March 22, 2021 at 12:40 pm
Scheduled a massage here and 3 hours before I was to come in, they called me because their website doesn’t cap the number of people allowed per time slot to allow for social distancing. They also acted like they were doing me a favor by waving the same day cancellation fee when this was clearly not my fault. Need to edit your website to ensure that the max number of people cannot be exceeded – other businesses can do this no problem so I don’t see why this can’t be done? Either way, super unprofessional. Wanted to try this place out as it’s so close to my apartment, but not if it’s this unreliable.
Update:
A manager called me to reschedule with one of their most popular masseuses. It was an amazing massage for a great deal – normal rates are very high, but may continue to go because it’s so conveniently located.
Jennifer
March 22, 2021 at 12:41 pm
Ashley is THE BEST! Go see her for your facials! She’s very knowledgeable about all skin issues. Plus she super fun to talk to! I bought the membership solely because of her. I look forward to my appointment every month. My skin has never looked better!
Dan
March 22, 2021 at 12:41 pm
Got an appointment here since it was very convenient as i had just moved to the neighborhood, I really didn’t enjoy the overall experience here. The person doing the massage didn’t seem that knowledgeable and definitely not nice, maybe she is new, I am not sure.
I came here specifically because of a shoulder/neck problem due to high stress and also other target areas, but left even more stressed. I had asked to focus on a part of my foot that needed work but she never got there. For a 90minutes massage it was not relaxing at all, waste of time, terrible conversation/customer service by the masseuse.
Irina
March 22, 2021 at 12:42 pm
They really are the absolute best and go above and beyond for customers and I am just so impressed with their all around business ethics and practices. I also love Savanna who has amazing skills and makes my investment in me well worth it! Self care is a must and I highly recommend this location and their staff!