Services
Office includes services such as:
- Head and Shoulder
- Swedish Massage
- Deep tissue massage
- Acuapressure Massage
- Tuina masage
- Healing Touch
- Hot Stone Massage
- Integrative Acupressure
- Perineal Massage
- Reflexology
- Face Massage
- Four Hands Massage
- Lymphatic Breast Massage
- Full body Massage
- Prostate Massage
Location
123 W Main St Suite B, Cartersville, GA 30120, United States
Timing
10:00 AM to 08:00 PM
Steve
March 20, 2021 at 10:59 am
Very nice atmosphere, staff are very nice as well. Brian was my massage therapist yesterday and he gave me a very good massage. He was very attentive to the specific areas that I was hurting in, and I felt considerably better afterwards.
Willeila
March 20, 2021 at 11:00 am
Best news first: The massage therapists I have seen at this establishment have been awesome! Of course, I have not tried every single member of the staff. Brian, Wesley, Gretchen, and Carol are the people I have used. They are all awesome and top-notch! Very pleased!
Now, the parts of the business that don’t really make being a client there as good as it could be:
God help you if you use the app to make an appointment! Sometimes it works like a charm. Other times, I receive email confirmations that are nothing but page after page of code. Makes absolutely no sense. Good luck with using the app. I hope corporate is responsive to the reports they get about the difficulties with the app that the customers are having.
Now, the final and perhaps most important concern:
Aaaarrrtgh!,! Checking out at the front desk is like a crapshoot. Sometimes it’s a piece of cake and things go smoothly and with great ease. Then, about 40 to 50% of the time, you’re standing around on 1 foot and then the other hoping that whoever checked you out just might know how to operate their software, make sure they’ve got your card on file, perhaps even get it correct if you’re a member… Good luck to you with that part too! I’m not entirely pleased with my experience of checking out.
The icing on the cake for me was when a woman at the front desk some months ago was really pushing this Tumeric and Arnica with CBD muscle and joint balm. I’m embarrassed to say that I paid $39 for it. But I was desperate and in pain. The person who convinced me to buy it was pretty pushy and all but swore on her mother’s life that it was the greatest thing to hit planet earth for pain relief. I wish someone had told me ahead of time not to throw my $39 away. I found the Tumerick and Arnica with CBD muscle and joint balm to give me absolutely no relief from my aches and pains, it did not live up to any of the claims the woman who sold it to me at the front desk made. I have found that over-the-counter generic topical analgesic rubs such as Aspercreme, lidocaine-based topically and analgesic non-prescription creams, generic versions of BenGay that I can buy at the grocery store are far more efficacious and cost a lot less $$$.
There are some truly dedicated, professional and AMAZINGLY good massage therapists working at LaVida. Front desk/management this message is for you: Get YOUR act and your app together or you are betraying good employees and good customers. Pull it together and I promise I WILL update this review based upon improved performance.
Carory
March 20, 2021 at 11:02 am
We’ve been members at LaVida for over a year and we absolutely love it. Every therapist I’ve had has been good and a few have been really great! I had several prenatal massages while I was pregnant and Wesley was awesome. We love our membership and are so happy with the service we receive.
Kelly
March 20, 2021 at 11:03 am
My daughter and I have visited LA VIDA several times. THE Therapist are lackadaisical and when you pay for a 60 minute massage and actually receive a 30 minute massage, that doesn’t add up to me! Then I gave my mother gift cards as a mother’s day gift, they expired 5 days after purchase and LA VIDA would not honor them. The gift cards were for only $25 each…. OUR FAMILY WILL NOT RECOMMEND OR REFER LA VIDA MASSAGE TO ANYBODY
Sap
March 20, 2021 at 11:04 am
Love the relaxing atmosphere, welcoming and knowledgeable staff. Wesley is hands-down the best massage therapist. He’s highly skilled, professional and attentive to the discussed problem areas to maximize the whole experience. I was also highly pleased with my first facial from Sabrina this past weekend. My skin was refreshed and so soft! She was an absolute treat and will definitely recommend.
Lisa
March 20, 2021 at 11:05 am
Critical: Communication
I took my daughter there in October..was convinced if we both were going to use facility more, to buy the monthly take out fee of $59.95. I took that. My husband lost his job shorty after this. I called LA Vida in Cartersville and told them I needed to cancel the monthly take out because my husband lost his job. I even pointed out we haven’t been in to use the facility since we took this savings offer, because my husband had lost his job. I also explained that my husband was a retired 20 year Submarine Navy Veteran and the only income we had was from his retirement check. They told me I did not give the exact 30 days notice. I asked to have the owner call me to explain our situation. No call back from the owner. And, I see another $59.95 taken out of our checking account. Really disappointed 😞 that I signed up for monthly takeout, wanting to go more..but things happen. To have an owner NOT respond when a situation arises, and to pull out another $59.95..when we obviously haven’t been back to La Vida…WOW. Yes, I will call and cancel my monthly takeout again..just know the all-mighty Dollar is more important at LA Vida Cartersville, than any human being.
Michelle
March 20, 2021 at 11:07 am
I love treating myself to the services offered at LaVida Massage in Cartersville! If you want the best massage you’ve EVER HAD then go and see Charlene. She is beyond fabulous! She will make you feel like melted butter! Next treat yourself to a facial. Both Favi and Sabrina are both AMAZING! They make you feel so calm and relaxed while they gently make your skin wonderful. We should treat ourselves to great things like this more often! I wish I could go every week. I HIGHLY RECOMMEND!!!
Hawkins
March 20, 2021 at 11:07 am
I think the massages are great but I’ve only had one by them. The only thing that I will say is I bought a couples massage in February of 2020 and they gave me a gift card for it instead of the voucher that said couples massage. I paid 100 for it and I tried many times to get the massage with my husband. But everytime I called they never had any available for a couples massage. So I was just able to schedule one finally this week and they are charging me another $40 instead of honoring the gift card I bought for the massage. It’s a little messed up and I have to pay $80 for mine and $50 for my hubby. Just wish they honored what I had bought originally!! So not very pleased
Amanda
March 20, 2021 at 11:35 am
I love coming to Lavida in Cartersville. Brain rocks! He always knows how much pressure to apply for his massages and is very professional. Always a relaxing experience that I hate to leave. I can not wait for my next appointment. Lavida is very clean, all the staff is friendly, and willing to help with all your questions and needs.
Dennis
March 20, 2021 at 11:36 am
I was in a lot of pain from a back injury, and was having such a difficult time finding relief. My therapist, Misty with such professionalism and skill was able to release the tightness and in one session I was pain free!!! I have NEVER left a $30. Tip Until this session!! I Highly recommend the amazing staff at LaVida
Devon
March 20, 2021 at 11:37 am
Faviola Is seriously the best! She is so professional (but not like a robot) and so sweet. Each time I get a facial I feel like my skin is so refreshed and so healthy. Her shoulder/head massage will instantly relax you. I recently came to see her for a facial a few days before my wedding and she made sure that I left with my skin glowing and proud! If you’ve never had a facial by Faviola, run… don’t walk and go get one!
Lauren
March 20, 2021 at 11:38 am
Faviola was very helpful and professional. She explained the process of the Brazilian wax before we got started, this made me feel comfortable about what was about to take place (it was my first time so I was pretty nervous). I was very happy with my experience, I have already told some of my friends and we will definitely be returning for more services!
Jenny
March 20, 2021 at 11:39 am
They are very easy to make an appointment with through their app on your cell phone or you can call them. I’ve never had a bad massage at LaVadi Massage of Cartersville. They always listen to you and your concerns about your body and if you have any injuries and work around them add try to improve the pain for you. I would definitely try them out if I were you! It’s worth
Dustin
March 20, 2021 at 11:40 am
Went into LaVida with horrible neck muscle tightness and pain. I called at 9:45 and they had a cancellation at 10 which they let me take. Rebecca was amazing. I feel 85% better now than when I went in. Definitely not a “relaxation” massage but that’s not what I wanted or needed. She was very knowledgable on what muscles she needed to release to help me feel better. Thank you so much.
Rivas
March 20, 2021 at 11:41 am
Went in Friday afternoon for a facial to the Cartersville location. All of the staff is very welcoming, patient, and informative. This was my first trip here and I will definitely be sending people that way. Faviola was very knowledgeable and made me feel comfortable with getting a facial for the first time. Beyond happy with the results, I definitely recommend and Ms. Favi for a facial
Teri
March 20, 2021 at 11:43 am
I experienced a wonderful, relaxing massage and was very excited to become a monthly member! Can’t wait for my next massage
Raya
March 20, 2021 at 11:44 am
I got a massage by Charlene and it was amazing the best massage I have had so far. It was very relaxing she even arrest her out my neck! I left feeling relaxed to the max! I let her know my feet were a focus point since I work on my feet for work, and she listened and gave a great foot rub!
Martin
March 20, 2021 at 11:47 am
Best massage I’ve ever had! Mary did an incredible job and eased a lot of pain I have had. Faviola gave me the most relaxing facial! Definitely will be going back
Connie
March 20, 2021 at 11:48 am
I ABSOLUTELY LOVE LaVidas. Brock is my favorite Massager there. He is simply AMAZING. Everyone there is so nice and very helpful. If you have mever been its a MUST GO and Experience it yourself. You wil Love Love Love it
Barron
March 20, 2021 at 11:49 am
There seems to always be a mixup with this place. I had a membership here and wouldn’t always use the massages. The messages are suppose to build up and you can use at your leisure. You can also have friends and family use on your behave. Sounded good until it wasn’t. I would have some of my staff go for a massage from time to time as a reward for doing well or for a stress reliever. The last time they went they over charged my card for a tip and didn’t seem to care. So I canceled the membership, I’d just pay everytime instead. Because I canceled the membership, I have to use the 3 massages I have built up on my account within 90days basically forcing me to come in 3 times within 90days or give them away. Thats not cool.
The recent concern I had was my massage was booked on the wrong day from my request, I did show up slightly late (about 7mins late – cartersville traffic wasn’t in my favor) for them to tell me it was scheduled on Sunday, the next day. Now, I’m understanding that everyone makes mistakes including myself by not double checking the booked date&time email or text when making the appointment. Oops. However, the staff at the counter showed no remorse or offered an alternative and didn’t not seem to care at all. In fact she just said, “huh, well that’s weird” and sat silently with no eye contact. I just canceled the massage and went to leave. I could see the staff just move on to the next customer like nothing ever happened, through the window of the building. I’m just done with this place. It use to be a good place and now it’s just simply not.
Warrow
March 20, 2021 at 11:51 am
Paralee was very personable and professional. I just moved to town and needed a good massage therapist. Glad I found LaVida 😀