Services
- Hot Stone Massage
- Integrative Acupressure
- Perineal Massage
- Reflexology
- Face Massage
- Four Hands Massage
- Full body Massage
- Lymphatic Breast Massage
- Prostate Massage
Location
20467 Sherman Way, Winnetka, CA 91306, United States
Timing
10am–9pm
Rbr
March 13, 2021 at 8:32 am
Wow so this is the second time I’ve been to Heaven Spa. First time was my birthday and this time went for Valentine’s day.
Scheduling the appointment was easy as 1,2,3. Called and setup the appointment left my card on file to hold the appointment. Upon arrival the receptionist was very nice and friendly which started the relaxation process. When it was time to get changed they give you slippers and robe and show you to the locker room/changing room. There’s showers, lockers, a toilet basic stuff but the lockers were clean. From there you go to ‘the lounge’ area as you wait for your massause to come. They provide light refreshments (water, coffee, tea, cheese and crackers) as you wait which was nice!
Now the massage!!!!! Heated tables, warmed oil and a masseuse from the heavens. I told Lauren what my ailments were and she promptly went to work. It was fantastic! She hit even knot and pressure point and applied the perfect amount of pressure. I left feeling refreshed and ready to conquer the day.
I would 100% go back again! My only suggestion is that provide discounts to those that write reviews for Zarimassage as well
Margie
March 13, 2021 at 8:34 am
I was dissapointed before even stepping foot in the salon.
I attempted to make an appointment as a thank you Spa day
for four of my Bridesmaids and Maid of Honor. I get an email from
Laurence with the phone number to call the first two times no answer
call goes straight to voicemail. The 3rd call before I could get a word in a woman asks me to please hold. She comes back on the line and I let her know I would like to speak to Laurence after receiving his return email she
says who? I said do you not have someone there by the name of Laurence? She says oh yes he is in our management would you like to speak with him?
I let her know I could speak with anyone who could help with suggestions and lunch for a 3/20/21 spa day for four. She says what day is that I say a Saturday she says oh we don’t serve lunch on Saturday’s because too many people are coming in but we do serve champagne I say okay so then she says so…what can I help you with at that point I felt she seemed a bit confused so I told her thank you but I would try to respond to the email. As I do he (Laurence)calls me back and says we are open so I don’t know why you would have got the voicemail. I say to him well I finally spoke with someone but…midsentence he says oh you spoke with someone (and it seems as if he was talking to someone in the background and says it was handled okay and hangs up! I call back and left a message saying it seems you hung on me but my issue was not handled but thank you for your time. I then email him the same. He messages me back to tell me that we got disconnected but I probably dialed the wrong number in which I knew I hadn’t and no one there spoke to me earlier. I let him know I very much so know how to use a phone and had the right number and most certainly spoke with someone there how would I know everything she said to me prior including the info about Saturdays and who he was and that he worked the desk yesterday he had not mentioned it in his email at any point I even took a screen shot of my call record to show I did infact call the right number three times and the minutes from when I actually got someone on the phone. He just kept insisting I hadn’t talked to anyone there. Glad this happened prior to me booking their
appointments if this is their idea of customer service! Found another spa and was glad I did.
Lindaf
March 13, 2021 at 8:37 am
I came here today with some friends and family for a relaxing spa bachelorette day. It was just what I needed after a year and a half of wedding planning and working 2 jobs. I had a mini massage, manicure and mini facial. The massage was amazing. I felt very relaxed afterwards. Next up was the manicure. The Mani/pedicure room is super tiny but the woman did a nice job. After that I got to sit in the lounge with my girls and have a few drinks. We had champagne, red and white wines offered to us. The lounge is very peaceful with the dim lighting and comfy chairs and couches. There is also a massage chair too. There is a table where the staff brings cheese and cracker plates.
After drinks the facial was next. I was a bit nervous because I have never had a facial before. The technician explains what she will do before hand and asks if you have any issues. She examined my skin and once she saw my skin type she was able to figure out what kind of products to use. She cleansed my face and while doing so she gave a gentle massage which felt amazing. In between products she would wrap my face with a damp warm cloth soaked in peppermint oil which smelled AMAZING! My sinuses cleared up immediately and it helped my relax a bit more. She exfoliated my skin. Everything she used was applied gently and she incorporated massage into it as well. My skin feels so soft and clean. My friends and I are definitely planning on coming back
Pp
March 13, 2021 at 8:37 am
I’ve been coming here for over 10 years and the service is on point. The staff is very professional and know what they’re doing. If you want to go somewhere that isn’t packed with a bunch of patrons and is actually relaxing, come here! Did I mention you get a meal with your massages?
Kah
March 13, 2021 at 8:39 am
Got this as a Birthday gift Best facial I’ve had, and have had a few. Staff friendly and knowledgeable about products and best skincare for all skin types. Will definitely return to keep my glowing new healthy skin
Austin
March 13, 2021 at 8:41 am
I truly enjoy my spa experiences here. This is a soothing spa located in philly. The location is well lit and clean. There is a reception area just as you walk in. After checking in, the staff offer you slippers and collect your shoes. There are automatic lockers that can only be unlocked with a key fob. My first service was the body scrub: the massage therapist was professional. They follow up with a wonderful table shower. Next, the facial was relaxing and thorough. They sometimes offer a variety of deals online (which can include a delicious meal). After your services are complete, you relax in massive leather chairs surrounding a fountain. This experience is worth the effort to find the location.
Seth
March 13, 2021 at 8:43 am
Great spa. I came to Philly last week with my girlfriend and we decided to surprise her with a spa day — she loved it. It was our first and only time in Philly, but she already said we have to come back because of Heaven Spa! Gives her something to look forward to for the future 🙂 Thank you guys
Cheaf
March 13, 2021 at 8:48 am
I have always had a pleasant experience until today. I traveled from Atlanta to Virginia then took a bus to Heaven spa in Philly, this morning. I received a call when I arrived in Philly this morning saying my appointment had to be cancelled due to my masseuse not being there and they could not fit me in.
I traveled all the way from Georgia & the could not accommodate or compensate me?? After all, I paid $53 for my bus ticket & had to turn around and return to VA without any services.
This is piss poor treatment from a business that I admired all these years. Im so disappointed in Heaven Spa after being a regular consumer for the last 15 years. I used to considered it to be the best spa I’d ever been to. Shame on you Heaven Spa.
Sendor
March 13, 2021 at 8:49 am
Five stars! Five stars! Five stars for the Reflexology/Massage place with the most skilled massage therapists. I have not been here in ages, i.e. since I lived in Costa Mesa. I forgot how great, and affordable this place is.
Cece is fabulous. Everyone is so friendly and skilled. I highly recommend treating yourself to a visit.
Lish
March 13, 2021 at 8:50 am
I had a great experience going to green massage. I went on a Friday without an appointment; the front desk helper/scheduler was so nice; I told her I understood if they had no space to take me in as a walk in however after waiting maybe 5 minutes if that they were able to get me. The girl that did my massage made sure I was comfortable and we’ll see if she was going to hard or too soft which was very helpful. I believe there was construction going on the roof because there was a loud banging noise as if they were drilling into the wall; I felt bad for the people that was there to relax but I wasn’t I was there for my muscles to be massaged so I was OK with that and you could tell that it was something not normal because the workers were looking around like are you serious?? Which was out of their control. I will be going back for sure; they offer lots of massage options including time options so if you need to get a massage on your lunch break for 30 minutes they have it. The cost was very reasonable as well, all a win win situation.
Neka
March 13, 2021 at 8:51 am
I’ve been here twice… the first time was a few years ago for a massage which was good. I recently went on my birthday because I had a gift card. I got a collagen facial and deep tissue massage. The massage was ok but the facial was not enjoyable at all. I believe the techs name was Nona but I’m not 100% sure. I felt she was very rough when doing the extractions to the point where it left a mark on the side of my nose. I’ve gotten tons of facials at various places and that has never happened before. I’ve also never had extractions feel as painful as they did with her. My face overall looked good but definitely a rough experience. Will not be going back there and would not recommend it to anyone else. I also think they need to update/modernize the aesthetic there. It’s very dated.
Ang
March 13, 2021 at 8:52 am
I had a wonderful experience today… the entire staff (from the front desk to the specialist) were very kind and hospitable. Jenny was my massage therapist and she did a great job… she is super cool and professional! Asked me how the pressure was and to ease up if it was too much. Nona did my facial and pedicure which were both great. She told me about my skin type and what I should be doing to prevent any damage. I feel totally rejuvenated and would love to come back! Thank you all for an amazing and relaxing day!